Factors influencing the usage of websites: the case of a generic portal in The Netherlands
Information and Management
International Journal of Human-Computer Studies
Assessing dimensions of perceived visual aesthetics of web sites
International Journal of Human-Computer Studies - Incorporating knowledge acquisition
Understanding experience in interactive systems
DIS '04 Proceedings of the 5th conference on Designing interactive systems: processes, practices, methods, and techniques
Technology as Experience
Thoughtful Interaction Design: A Design Perspective on Information Technology
Thoughtful Interaction Design: A Design Perspective on Information Technology
Internet opt-in and opt-out: investigating the roles of frames, defaults and privacy concerns
Proceedings of the 2006 ACM SIGMIS CPR conference on computer personnel research: Forty four years of computer personnel research: achievements, challenges & the future
Assessing the attractiveness of interactive systems
CHI '06 Extended Abstracts on Human Factors in Computing Systems
Interaction, usability and aesthetics: what influences users' preferences?
DIS '06 Proceedings of the 6th conference on Designing Interactive systems
Investigating attractiveness in web user interfaces
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Assessing interaction styles in web user interfaces
INTERACT'05 Proceedings of the 2005 IFIP TC13 international conference on Human-Computer Interaction
Aesthetics in Human-Computer Interaction: Views and Reviews
Proceedings of the 13th International Conference on Human-Computer Interaction. Part I: New Trends
The Effect of Brand on the Evaluation of Websites
INTERACT '09 Proceedings of the 12th IFIP TC 13 International Conference on Human-Computer Interaction: Part II
Empirical investigation of web design attributes affecting brand perception
Proceedings of the 6th Nordic Conference on Human-Computer Interaction: Extending Boundaries
Metrics for the evaluation of news site content layout in large-screen contexts
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Why context is important when gathering design feedback: an e-commerce case study
CHI '11 Extended Abstracts on Human Factors in Computing Systems
The measurability and predictability of user experience
Proceedings of the 3rd ACM SIGCHI symposium on Engineering interactive computing systems
ACM Transactions on Interactive Intelligent Systems (TiiS)
Smart garments -- the issue of usability and aesthetics
Proceedings of the 2013 ACM conference on Pervasive and ubiquitous computing adjunct publication
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Understanding the complexities of users' judgements and user experience is a prerequisite for informing HCI design. Current user experience (UX) research emphasises that, beyond usability, non-instrumental aspects of system quality contribute to overall judgement and that the user experience is subjective and variable. Based on judgement and decision-making theory, we have previously demonstrated that judgement of websites can be influenced by contextual factors. This paper explores the strength of such contextual influence by investigating framing effects on user judgement of website quality. Two experimental studies investigate how the presentation of information about a website influences the user experience and the relative importance of individual quality attributes for overall judgement. Theoretical implications for the emerging field of UX research and practical implications for design are discussed.