Assessing the attractiveness of interactive systems

  • Authors:
  • Jan Hartmann

  • Affiliations:
  • University of Manchester, Manchester, United Kingdom

  • Venue:
  • CHI '06 Extended Abstracts on Human Factors in Computing Systems
  • Year:
  • 2006

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Abstract

Qualities beyond usefulness and traditional usability are increasingly being recognised as important in HCI. A common understanding of which factors affect the overall user experience and how they interrelate is still to be established. In a theory-led approach, users' perceptions of qualities that together contribute to the overall 'attractiveness' of a system are investigated. An empirical study with three live websites from Stanford University demonstrates a halo effect of aesthetics on perceptions of usability and content. However, the perception and impact of aesthetics are significantly affected by users' backgrounds and tasks.