A designerly critique on enchantment

Authors:
Philip R. Ross;C. J. Overbeeke;Stephan A. Wensveen;Caroline M. Hummels
Affiliations:
Department of Industrial Design, Technische Universiteit Eindhoven, Eindhoven, The Netherlands 5600 MB;Department of Industrial Design, Technische Universiteit Eindhoven, Eindhoven, The Netherlands 5600 MB and School of Design, Carnegie Mellon University, Pittsburgh, USA 15213;Department of Industrial Design, Technische Universiteit Eindhoven, Eindhoven, The Netherlands 5600 MB;Industrial Design Engineering, Delft University of Technology, Delft, The Netherlands 2628 CE
Venue:
Personal and Ubiquitous Computing
Year:
2008

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Abstract

To develop the concept of user experience in HCI, McCarthy et al. introduce the notion of enchantment in interaction design. They describe five sensibilities that support exploration and evaluation in design for enchantment. In this paper, we discuss design for enchantment in light of our approach to design for interaction, called design for meaningful mediation. Based on our experiences from case studies, we argue that `considering the whole person with feelings, desires and anxieties', one of the sensibilities McCarthy et al. formulate, influences the desirability and realisation of the other four sensibilities. By way of case studies, we show how we explored the link between `the whole person' and desired interaction experience in a designerly way. We place enchantment in a context of other interaction experiences and demonstrate possible design techniques relevant to design for interaction experiences, including enchantment.