Designing for usability: key principles and what designers think
Communications of the ACM
Proceedings of the Fourth Conference of the British Computer Society on People and computers IV
Evaluating usability of human-computer interfaces: a practical method
Evaluating usability of human-computer interfaces: a practical method
Testing a walkthrough methodology for theory-based design of walk-up-and-use interfaces
CHI '90 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Heuristic evaluation of user interfaces
CHI '90 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Connecting theory and practice: a case study of achieving usability goals
CHI '85 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Simulation Techniques for the Test and Evaluation of Real-Time Computer Programs
Journal of the ACM (JACM)
A toolkit for strategic usability: results from workshops, panels, and surveys
Proceedings of the SIGCHI conference on Human Factors in Computing Systems
Behavioral Aspects of Text Editors
ACM Computing Surveys (CSUR)
Cognitive walkthrough for the web
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The Computer from Pascal to Von Neumann
The Computer from Pascal to Von Neumann
Voice-mail diary studies for naturalistic data capture under mobile conditions
CSCW '02 Proceedings of the 2002 ACM conference on Computer supported cooperative work
Questionnaires as a software evaluation tool
CHI '83 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
CHI '82 Proceedings of the 1982 Conference on Human Factors in Computing Systems
An ease of use evaluation of an integrated document processing system
CHI '82 Proceedings of the 1982 Conference on Human Factors in Computing Systems
Learning to use a text processing system: Evidence from “thinking aloud” protocols
CHI '82 Proceedings of the 1982 Conference on Human Factors in Computing Systems
Assessing dimensions of perceived visual aesthetics of web sites
International Journal of Human-Computer Studies - Incorporating knowledge acquisition
Understanding experience in interactive systems
DIS '04 Proceedings of the 5th conference on Designing interactive systems: processes, practices, methods, and techniques
What do usability evaluators do in practice?: an explorative study of think-aloud testing
DIS '06 Proceedings of the 6th conference on Designing Interactive systems
When second wave HCI meets third wave challenges
Proceedings of the 4th Nordic conference on Human-computer interaction: changing roles
Meta-analysis of correlations among usability measures
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
What happened to remote usability testing?: an empirical study of three methods
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Usability inspection methods after 15 years of research and practice
SIGDOC '07 Proceedings of the 25th annual ACM international conference on Design of communication
Usability evaluation considered harmful (some of the time)
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Performance of the census UNIVAC system
AIEE-IRE '51 Papers and discussions presented at the Dec. 10-12, 1951, joint AIEE-IRE computer conference: Review of electronic digital computers
The design, construction, and performance of a large-scale general-purpose digital computer
AIEE-IRE '51 Papers and discussions presented at the Dec. 10-12, 1951, joint AIEE-IRE computer conference: Review of electronic digital computers
Computer performance tests employed by the National Bureau of Standards
AIEE-IRE '53 (Eastern) Papers and discussions presented at the Dec. 8-10, 1953, eastern joint AIEE-IRE computer conference: information processing systems---reliability and requirements
Comparative usability evaluation (CUE-4)
Behaviour & Information Technology
Towards a theory of user judgment of aesthetics and user interface quality
ACM Transactions on Computer-Human Interaction (TOCHI)
Damaged merchandise? a review of experiments that compare usability evaluation methods
Human-Computer Interaction
Interaction design and the critics: what to make of the "weegie"
Proceedings of the 5th Nordic conference on Human-computer interaction: building bridges
A survey of software learnability: metrics, methodologies and guidelines
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Understanding, scoping and defining user experience: a survey approach
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
User experience over time: an initial framework
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Correlations among prototypical usability metrics: evidence for the construct of usability
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Proceedings of the 13th International Conference on Human-Computer Interaction. Part I: New Trends
Proceedings of the seventh ACM conference on Creativity and cognition
The development and evaluation of a survey to measure user engagement
Journal of the American Society for Information Science and Technology
Dogmas in the assessment of usability evaluation methods
Behaviour & Information Technology
User experience evaluation methods: current state and development needs
Proceedings of the 6th Nordic Conference on Human-Computer Interaction: Extending Boundaries
Placing a value on aesthetics in online casual games
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Synchronous remote usability testing: a new approach facilitated by virtual worlds
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Interaction Design: Beyond Human - Computer Interaction
Interaction Design: Beyond Human - Computer Interaction
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Make Evaluation Poverty History
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Identifying usability issues via algorithmic detection of excessive visual search
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Mouse tracking: measuring and predicting users' experience of web-based content
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
UX_Mate: from facial expressions to UX evaluation
Proceedings of the Designing Interactive Systems Conference
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Evaluation has been a dominant theme in HCI for decades, but it is far from being a solved problem. As interactive systems and their uses change, the nature of evaluation must change as well. In this paper, we outline the challenges our community needs to address to develop adequate methods for evaluating systems in modern (and future) use contexts. We begin by tracing how evaluation efforts have been shaped by a continuous adaptation to technological and cultural changes and conclude by discussing important research directions that will shape evaluation's future.