The diary study: a workplace-oriented research tool to guide laboratory efforts
CHI '93 Proceedings of the INTERACT '93 and CHI '93 Conference on Human Factors in Computing Systems
Agenda benders: modelling the disruptions caused by technology failures in the workplace
Conference Companion on Human Factors in Computing Systems
Modelling last-minute authoring: does technology add value or encourage tinkering?
Conference Companion on Human Factors in Computing Systems
Paper as an analytic resource for the design of new technologies
Proceedings of the ACM SIGCHI Conference on Human factors in computing systems
A diary study of work-related reading: design implications for digital reading devices
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
A diary study of information capture in working life
Proceedings of the SIGCHI conference on Human Factors in Computing Systems
Going wireless: behavior & practice of new mobile phone users
CSCW '00 Proceedings of the 2000 ACM conference on Computer supported cooperative work
Beyond the handset: designing for wireless communications usability
ACM Transactions on Computer-Human Interaction (TOCHI)
Effective Methodology for the Study of HCI
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CHI '01 Extended Abstracts on Human Factors in Computing Systems
Mobile communications: understanding users, adoption, and design
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ECSCW'01 Proceedings of the seventh conference on European Conference on Computer Supported Cooperative Work
Beyond the handset: designing for wireless communications usability
ACM Transactions on Computer-Human Interaction (TOCHI)
Using the Experience Sampling Method to Evaluate Ubicomp Applications
IEEE Pervasive Computing
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Experience clip: method for user participation and evaluation of mobile concepts
PDC 04 Proceedings of the eighth conference on Participatory design: Artful integration: interweaving media, materials and practices - Volume 1
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DIS '04 Proceedings of the 5th conference on Designing interactive systems: processes, practices, methods, and techniques
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Proceedings of the third Nordic conference on Human-computer interaction
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CSCW '04 Proceedings of the 2004 ACM conference on Computer supported cooperative work
Location disclosure to social relations: why, when, & what people want to share
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
When participants do the capturing: the role of media in diary studies
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Age differences rendezvousing: reminders for side-stepping
Personal and Ubiquitous Computing
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OZCHI '05 Proceedings of the 17th Australia conference on Computer-Human Interaction: Citizens Online: Considerations for Today and the Future
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EACE '05 Proceedings of the 2005 annual conference on European association of cognitive ergonomics
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Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Interview viz: visualization-assisted photo elicitation
CHI '06 Extended Abstracts on Human Factors in Computing Systems
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IIiX Proceedings of the 1st international conference on Information interaction in context
International Journal of Human-Computer Studies
txt 4 l8r: lowering the burden for diary studies under mobile conditions
CHI '07 Extended Abstracts on Human Factors in Computing Systems
Towards memory supporting personal information management tools
Journal of the American Society for Information Science and Technology
MyExperience: a system for in situ tracing and capturing of user feedback on mobile phones
Proceedings of the 5th international conference on Mobile systems, applications and services
When home base is not a place: parents' use of mobile telephones
Personal and Ubiquitous Computing
GI '07 Proceedings of Graphics Interface 2007
Towards task-based personal information management evaluations
SIGIR '07 Proceedings of the 30th annual international ACM SIGIR conference on Research and development in information retrieval
Privacy in Location-Aware Computing Environments
IEEE Pervasive Computing
A diary study of mobile information needs
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Seeing the bigger picture: a multi-method field trial of google maps for mobile
CHI '08 Extended Abstracts on Human Factors in Computing Systems
Evaluating Children's Interactive Products: Principles and Practices for Interaction Designers
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Engaging stakeholders: mobile diaries for social design
Proceedings of the 2007 conference on Designing for User eXperiences
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UbiComp '08 Proceedings of the 10th international conference on Ubiquitous computing
An examination of daily information needs and sharing opportunities
Proceedings of the 2008 ACM conference on Computer supported cooperative work
Comparing of feedback-collection and think-aloud methods in program comprehension studies
Behaviour & Information Technology
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CHI '09 Extended Abstracts on Human Factors in Computing Systems
On a Mission without a Home Base: Conceptualizing Nomadicity in Student Group Work
Proceedings of the 2006 conference on Cooperative Systems Design: Seamless Integration of Artifacts and Conversations -- Enhanced Concepts of Infrastructure for Communication
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Proceedings of the 13th International Conference on Human-Computer Interaction. Part II: Novel Interaction Methods and Techniques
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INTERACT '09 Proceedings of the 12th IFIP TC 13 International Conference on Human-Computer Interaction: Part I
Proceedings of the 11th international ACM SIGACCESS conference on Computers and accessibility
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Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
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CHI '10 Extended Abstracts on Human Factors in Computing Systems
Understanding casual-leisure information needs: a diary study in the context of television viewing
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Directed cultural probes: detecting barriers in the usage of public transportation
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CONTEXT'05 Proceedings of the 5th international conference on Modeling and Using Context
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CHI '13 Extended Abstracts on Human Factors in Computing Systems
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A large-scale study of daily information needs captured in situ
ACM Transactions on Computer-Human Interaction (TOCHI)
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Mobile technology requires new methods for studying its use under realistic conditions "in the field." Reflexively, mobile technology also creates new opportunities for data collection while participants are remotely located. We report on our experiences with a variation on the paper-based diary study technique, which we extend by using voice-mail paired with mobile and landline telephony to more easily collect data in natural situations. We discuss lessons learned from experiences with voice-mail diary studies in two investigations of different scope. We also present suggestions for tailoring the technique to different research objectives, garnering high subject participation, and configuring the voice-mail system for data collection.