Comparing of feedback-collection and think-aloud methods in program comprehension studies

Authors:
Amela Karahasanovic;Unni Nyhamar Hinkel;Dag I. K. Sjøberg;Richard Thomas
Affiliations:
Simula Research Laboratory, Norway,Department of Informatics, University of Oslo, Norway;Department of Informatics, University of Oslo, Norway;Simula Research Laboratory, Norway,Department of Informatics, University of Oslo, Norway;School of Computer Science and Software Engineering, The University of Western Australia, WA, Australia
Venue:
Behaviour & Information Technology
Year:
2009

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Abstract

This article summarises activities and results from the quality assessment project 'Quality Assurance of IT Support at Work' (ITQ) which has been performed by Swedish researchers in close cooperation with trade unions 1999-2005. The ITQ project is part ...