The diary study: a workplace-oriented research tool to guide laboratory efforts
INTERCHI '93 Proceedings of the INTERCHI '93 conference on Human factors in computing systems
Task complexity affects information seeking and use
Information Processing and Management: an International Journal
Voice-mail diary studies for naturalistic data capture under mobile conditions
CSCW '02 Proceedings of the 2002 ACM conference on Computer supported cooperative work
Introduction and overview: effective methods for studying information seeking and use
Journal of the American Society for Information Science and Technology
Journal of the American Society for Information Science and Technology
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Information Processing and Management: an International Journal
Information Processing and Management: an International Journal - Special issue: Formal methods for information retrieval
Beyond the search process - Exploring group members' information behavior in context
Information Processing and Management: an International Journal
An online forum as a user diary for remote workplace evaluation of a work-integrated learning system
CHI '09 Extended Abstracts on Human Factors in Computing Systems
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SAICSIT '10 Proceedings of the 2010 Annual Research Conference of the South African Institute of Computer Scientists and Information Technologists
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This paper presents and discusses the usage of the diary method in two case studies of group members' information behavior and reflects upon the results and implications for future work. The diary focused on group members' activities and emotional experiences during a project assignment, but differed in both design and usage between the two case studies, e.g. between a structured diary with fixed response-categories and an unstructured diary with no response-categories; between an electronic and a manually kept diary; and between four weeks and one week at three selected points. The diary method was found to generate useful data on group members' actions and behavior, though also stressing the importance of a proper introduction, training, a free format with minor structure, practical feasibility, and participant motivation. As a side effect, both diaries turned out to serve as an instrument for group members' reflection and project management.