Instructionless learning about a complex device: the paradigm and observations
International Journal of Man-Machine Studies
Contextual design: an emergent view of system design
CHI '90 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Making usable, useful, productivity-enhancing computer applications
Communications of the ACM
Learning and using the cognitive walkthrough method: a case study approach
CHI '95 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
A field study of exploratory learning strategies
ACM Transactions on Computer-Human Interaction (TOCHI)
Beyond the handset: designing for wireless communications usability
ACM Transactions on Computer-Human Interaction (TOCHI)
Voice-mail diary studies for naturalistic data capture under mobile conditions
CSCW '02 Proceedings of the 2002 ACM conference on Computer supported cooperative work
An experiment in discovering personally meaningful places from location data
CHI '05 Extended Abstracts on Human Factors in Computing Systems
txt 4 l8r: lowering the burden for diary studies under mobile conditions
CHI '07 Extended Abstracts on Human Factors in Computing Systems
Towards memory supporting personal information management tools
Journal of the American Society for Information Science and Technology
Commentary on "Damaged merchandise?"
Human-Computer Interaction
Using concept maps to evaluate the usability of APIs
CHI '10 Extended Abstracts on Human Factors in Computing Systems
Understanding the everyday use of images on the web
Proceedings of the 6th Nordic Conference on Human-Computer Interaction: Extending Boundaries
Pocket Bee: a multi-modal diary for field research
Proceedings of the 6th Nordic Conference on Human-Computer Interaction: Extending Boundaries
Supporting peace of mind and independent living with the Aurama awareness system
Journal of Ambient Intelligence and Smart Environments
Using diaries for evaluating interactive products: the relevance of form and context
Proceedings of the 22nd Conference of the Computer-Human Interaction Special Interest Group of Australia on Computer-Human Interaction
Using and managing multiple passwords: A week to a view
Interacting with Computers
How do people's concepts of place relate to physical locations?
INTERACT'05 Proceedings of the 2005 IFIP TC13 international conference on Human-Computer Interaction
Rational security: Modelling everyday password use
International Journal of Human-Computer Studies
Indirect control and making actions explicit in 3D drawing
Proceedings of the 9th ACM Conference on Creativity & Cognition
Capturing prolonged interactive experiences: a review of visual approaches in user research
Proceedings of the 6th International Conference on Designing Pleasurable Products and Interfaces
Information and Software Technology
| Hi-index | 0.00 |
Methods for studying user behavior in HCI can be informally divided into two approaches: experimental psychology in the laboratory and observations in the workplace. The first approach has been faulted for providing results that have little effect on system usability, while the second can often be accused of yielding primarily anecdotal data that do not support general conclusions. This paper describes two similar approaches in another field, the study of animal behavior, and shows how they produce complementary results. To support similar complementary interactions between research approaches in the HCI field, the paper describes the diary study technique, a tool for research in the workplace that achieves a relatively high standard of objectivity. A diary study is reported that focuses on exploratory learning.