Instructionless learning about a complex device: the paradigm and observations
International Journal of Man-Machine Studies
Computer
CHI '86 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Interfacing thought: cognitive aspects of human-computer interaction
Cognition-sensitive design and user modeling for syntax-directed editors
CHI '87 Proceedings of the SIGCHI/GI Conference on Human Factors in Computing Systems and Graphics Interface
The vocabulary problem in human-system communication
Communications of the ACM
Formative design evaluation of superbook
ACM Transactions on Information Systems (TOIS)
Contextual design: an emergent view of system design
CHI '90 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
A small matter of programming: perspectives on end user computing
A small matter of programming: perspectives on end user computing
The diary study: a workplace-oriented research tool to guide laboratory efforts
CHI '93 Proceedings of the INTERACT '93 and CHI '93 Conference on Human Factors in Computing Systems
Menus and memory load: navigation strategies in interactive search tasks
International Journal of Human-Computer Studies
The cognitive walkthrough method: a practitioner's guide
Usability inspection methods
Learning strategies and exploratory behavior of interactive computer users
Learning strategies and exploratory behavior of interactive computer users
Turning research into practice: characteristics of display-based interaction
CHI '95 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Learning and using the cognitive walkthrough method: a case study approach
CHI '95 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Online Help: Design and Evaluation
Online Help: Design and Evaluation
Natural Training Wheels: Learning and Transfer Between Two Versions of a Computer Application
VCHCI '93 Proceedings of the Vienna Conference on Human Computer Interaction
Heuristics for designing enjoyable user interfaces: Lessons from computer games
CHI '82 Proceedings of the 1982 Conference on Human Factors in Computing Systems
Direct manipulation: A step beyond programming languages (abstract only)
CHI '81 Proceedings of the Joint Conference on Easier and More Productive Use of Computer Systems. (Part - II): Human Interface and the User Interface - Volume 1981
Turning research into practice: characteristics of display-based interaction
CHI '95 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Designing pedagogical screen savers
Conference Companion on Human Factors in Computing Systems
The usability of everyday technology: emerging and fading opportunities
ACM Transactions on Computer-Human Interaction (TOCHI)
A Design for a Hypermedia-based Learning Environment
Education and Information Technologies
Information Systems Knowledge: Foundations, Definitions, and Applications
Information Systems Frontiers
Promoting universal usability with multi-layer interface design
CUU '03 Proceedings of the 2003 conference on Universal usability
Synchronizing asynchronous collaborative learners
Communities and technologies
Dynamic assembly of learning objects
Proceedings of the 13th international World Wide Web conference on Alternate track papers & posters
Two psychology-based usability inspection techniques studied in a diary experiment
Proceedings of the third Nordic conference on Human-computer interaction
Mylar: a degree-of-interest model for IDEs
Proceedings of the 4th international conference on Aspect-oriented software development
Stencils-based tutorials: design and evaluation
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
An Insight-Based Methodology for Evaluating Bioinformatics Visualizations
IEEE Transactions on Visualization and Computer Graphics
A behavioural model of temperature controller usage and energy saving
Personal and Ubiquitous Computing
Handling objects: a scenario based approach
SIGDOC '06 Proceedings of the 24th annual ACM international conference on Design of communication
An Insight-Based Longitudinal Study of Visual Analytics
IEEE Transactions on Visualization and Computer Graphics
A research process for designing ubiquitous social experiences
Proceedings of the 4th Nordic conference on Human-computer interaction: changing roles
Usability inspection methods after 15 years of research and practice
SIGDOC '07 Proceedings of the 25th annual ACM international conference on Design of communication
A comprehension-based model of exploration
Human-Computer Interaction
Computer Supported Cooperative Work in Design IV
A survey of software learnability: metrics, methodologies and guidelines
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The macro-structure of use of help
Proceedings of the 27th ACM international conference on Design of communication
Beyond performance: Feature awareness in personalized interfaces
International Journal of Human-Computer Studies
Effectiveness of multimedia systems in children's education
EHAWC'07 Proceedings of the 2007 international conference on Ergonomics and health aspects of work with computers
Local assimilation of an enterprise system: Situated learning by means of familiarity pockets
Information and Organization
Exploratory inspection—a user-based learning method for improving open source software usability
Journal of Software Maintenance and Evolution: Research and Practice
Peer interaction effectively, yet infrequently, enables programmers to discover new tools
Proceedings of the ACM 2011 conference on Computer supported cooperative work
Usage of and satisfaction with online help vs. search engines for aid in software use
Proceedings of the 29th ACM international conference on Design of communication
A user interaction model based on the principle of polyrepresentation
Proceedings of the 4th workshop on Workshop for Ph.D. students in information & knowledge management
Photoshop with friends: a synchronous learning community for graphic design
Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work Companion
ACM Transactions on Accessible Computing (TACCESS)
Discovery-based games for learning software
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
How do people learn at the workplace? investigating four workplace learning assumptions
EC-TEL'07 Proceedings of the Second European conference on Technology Enhanced Learning: creating new learning experiences on a global scale
How Older Adults Learn to Use Mobile Devices: Survey and Field Investigations
ACM Transactions on Accessible Computing (TACCESS)
CHI '13 Extended Abstracts on Human Factors in Computing Systems
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
A trace-based framework for analyzing and synthesizing educational progressions
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Supporting learning within the workplace: device training in healthcare
Proceedings of the 31st European Conference on Cognitive Ergonomics
Peer-mediation of the adoption of efficient software interaction methods: A model based on priming
Computers in Human Behavior
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It has suggested that interactive computer users find “exploratory learning” to be an effective and attractive strategy for learning a new system or investigating unknown features of familiar software. In exploratory learning, instead of working through precisely sequenced training materials, the user investigates a system on his or her own initiative, often in pursuit of a real or artificial task. The value of exploratory learning has been studied in controlled settings, with special attention newly acquired systems, be there has been little investigation of its occurrence in natural situations or in support of ongoing learning. To address this question, a field study of the behavior and attitudes of computer users in everyday working situations was performed, using diaries and structured interviews that focused on learning events. The study showed that task-oriented exploration was a widely accepted method for learning, but that it often required support from manuals and from other users or system support personnel. Exploration not related to a current or pending task was infrequent, and most users believed it to be inefficient. These findings have implications for the design of systems, documentation, and training.