Beyond the interface: encountering artifacts in use
Designing interaction
Learning to use a word processor: by doing, by thinking, and by knowing
Human-computer interaction
CHI '95 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
A field study of exploratory learning strategies
ACM Transactions on Computer-Human Interaction (TOCHI)
Learning by exploration and affordance bugs
CHI '93 INTERACT '93 and CHI '93 Conference Companion on Human Factors in Computing Systems
Interactive systems in domestic environments
DIS '97 Proceedings of the 2nd conference on Designing interactive systems: processes, practices, methods, and techniques
Computers and design in context
Computers and design in context
Contextual design: defining customer-centered systems
Contextual design: defining customer-centered systems
Social perspectives: our own devices
interactions - Special issue: the digital hug
At home with the technology: an ethnographic study of a set-top-box trial
ACM Transactions on Computer-Human Interaction (TOCHI)
Scandinavian Journal of Information Systems - Special issue on information technology in human activity
Through the Interface: A Human Activity Approach to User Interface Design
Through the Interface: A Human Activity Approach to User Interface Design
Design at Work: Cooperative Design of Computer Systems
Design at Work: Cooperative Design of Computer Systems
Supporting the Development of Transparent Interaction
EWCHI '95 Selected papers from the 5th International Conference on Human-Computer Interaction
Methodological Challenges in the Study of Technology Use at Home
HOIT '00 Proceedings of the IFIP TC9 WG9.3 International Conference on Home Oriented Informatics and Telematics,: Information, Technology and Society
Plans as situated action: an activity theory approach to workflow systems
ECSCW'97 Proceedings of the fifth conference on European Conference on Computer-Supported Cooperative Work
The new usability: the challenge of designing for pervasive computing
ICCC '02 Proceedings of the 15th international conference on Computer communication
Getting into the Living Memory Box: Family archives & holistic design
Personal and Ubiquitous Computing
Remarkable computing: the challenge of designing for the home
CHI '04 Extended Abstracts on Human Factors in Computing Systems
Affective usability evaluation for an interactive music television channel
Computers in Entertainment (CIE) - Theoretical and Practical Computer Applications in Entertainment
When participants do the capturing: the role of media in diary studies
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The television will be revolutionized: effects of PVRs and filesharing on television watching
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
User evaluation of Físchlár-News: An automatic broadcast news delivery system
ACM Transactions on Information Systems (TOIS)
Appropriation of a MMS-based comic creator: from system functionalities to resources for action
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The work to make a home network work
ECSCW'05 Proceedings of the ninth conference on European Conference on Computer Supported Cooperative Work
Discussion: 57 Varieties of Activity Theory
Interacting with Computers
Interactive robots as social partners and peer tutors for children: a field trial
Human-Computer Interaction
Studying appropriation of everyday technologies: a cognitive approach
CHI '09 Extended Abstracts on Human Factors in Computing Systems
ACM Transactions on Computer-Human Interaction (TOCHI)
How smart homes learn: the evolution of the networked home and household
UbiComp '07 Proceedings of the 9th international conference on Ubiquitous computing
Digital plumbing: the mundane work of deploying UbiComp in the home
Personal and Ubiquitous Computing
Evaluating the future of HCI: challenges for the evaluation of emerging applications
ICMI'06/IJCAI'07 Proceedings of the ICMI 2006 and IJCAI 2007 international conference on Artifical intelligence for human computing
International Journal of Human-Computer Studies
HCD'11 Proceedings of the 2nd international conference on Human centered design
Best intentions: health monitoring technology and children
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
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Current work in the field of usability tends to focus on snapshots of use as the basis for evaluating designs. However, giving due consideration to the fact that everyday use of technology involves a process of evolution, we set out to investigate how the design of the technology may be used to support this. Based on a long-term empirical study of television use in the homes of two families, we illustrate how use continuously develops in a complex interplay between the users' expectations---as they are formed and triggered by the design---and the needs and context of use per se. We analyze the empirical data from the perspective of activity theory. This framework serves to highlight how use develops, and it supports our analysis and discussion about how design, the users' backgrounds, previous experience, and needs, and the specific context of use supports or hinders the development of use. Moreover, we discuss how the characteristics of the home settings, in which the televisions studied were situated, represent a challenge to usability work. The concluding discussion leads to a set of hypotheses relevant to designers and researchers who wish to tackle some of the aspects of usability of particular importance to development in the use of home technology.