Propaedeutics of decision-making: supporting managerial learning and innovation
Decision Support Systems
Training end users: an exploratory study
MIS Quarterly
The measurement of end-user computing satisfaction
MIS Quarterly
Explaining the role of user participation in information system use
Management Science
Addressing the essential difficulties of software engineering
Journal of Systems and Software
A field study of exploratory learning strategies
ACM Transactions on Computer-Human Interaction (TOCHI)
Rethinking end-user training strategy: applying a hierarchical knowledge-level model
Journal of End User Computing - Special issue on end user computing: clarity, change, choice
The measurement of user information satisfaction
Communications of the ACM
Usability Engineering
Information Systems in Organizations
Information Systems in Organizations
The Architecture of Cognition
Ethics of Information Management
Ethics of Information Management
Information Systems Frontiers in Knowledge Management
Information Systems Frontiers
Semantic Structuring in Analyst Acquisition and Representation of Facts in Requirements Analysis
Information Systems Research
The discovery-learning DSS: allowing for discovery in the decision process
HICSS '95 Proceedings of the 28th Hawaii International Conference on System Sciences
The effects of concept mapping on shared understanding during the requirements elicitation phase of information systems development
Establishing mutual understanding in systems design: an empirical study
Journal of Management Information Systems - Special issue: Information technology and organization design
Journal of Management Information Systems
Design of a Measurement System of End-User Information Competency and Its Applications
Computer Supported Cooperative Work in Design IV
Profiling a decade of Information Systems Frontiers' research
Information Systems Frontiers
Model of a Collaboration Environment for Knowledge Management in Competence-Based Learning
ICCCI '09 Proceedings of the 1st International Conference on Computational Collective Intelligence. Semantic Web, Social Networks and Multiagent Systems
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A key component of research within information systems is the use of valid instruments to measure numerous aspects of technology, organizations, and people. Validated instruments exist for many different variables and more are available all the time. Knowledge of a particular domain is an integral part of working competently, effectively, and successfully within that domain (N.M. Degele, World Futures, 50, 743–755, 1997). Therefore, this paper will describe the rationale for the development of an instrument to measure the information systems knowledge of individuals. This rationale is rooted in several streams of research, such as absorptive capacity and certainty of knowledge, and focuses on three main questions: why measure knowledge of information systems, how to measure this knowledge, and what to actually measure. The definitions of knowledge and information systems knowledge are developed and refined through an analysis of the literature covering the philosophical, psychological, and educational aspects of knowledge. The resulting models of knowledge and specifically information systems knowledge are then applied to research streams within the information systems discipline as well as practitioner-oriented needs.