Information Systems Frontiers in Knowledge Management

  • Authors:

  • Andrew P. Sage;William B. Rouse

  • Affiliations:

  • Department of Systems Engineering and Operations, Research School of Information Technology and Engineering, George Mason University Fairfax VA, 22030-4444;Enterprise Support Systems, 3295 River Exchange Drive, Suite 380 Norcross, Georgia 30092 USA

  • Venue:
  • Information Systems Frontiers
  • Year:
  • 1999

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Abstract

There can be no doubt that contemporary developments in information technology, including information systems developments, have changed business and organizational practices in many ways. For example, the world’s financial systems are so closely coupled that that a small decrease in interest rates in the United States may cause a disproportionately large rise in stock market values in South East Asia. The information revolution has created entirely new ways of marketing, such that we now see very changed relationships between producers, distributors and customers. It has also led to changes in the way in which organizations are managed, the way in which they are structured, and the way in which they deal with their products and services. In particular, it creates a number of opportunities and challenges that affect the way in which data is converted into information and then into knowledge. It poses many opportunities for management of the environment for these transfers, such as to enhance the productivity of individuals and organizations. This paper discuses interactions and intersections between organizations, information technology and information systems, and the ways in which the creative use of information systems changes organizational environments.