Knowledge management through the development of information schema

  • Authors:
  • Shouhong Wang;Godwin Ariguzo

  • Affiliations:
  • Department of Marketing/Business Information Systems, Charlton College of Business, University of Massachusetts Dartmouth, North Dartmouth, MA;Department of Marketing/Business Information Systems, Charlton College of Business, University of Massachusetts Dartmouth, North Dartmouth, MA

  • Venue:
  • Information and Management
  • Year:
  • 2004

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Abstract

Knowledge management (KM) has been receiving considerable attention in the human-systems research community in the past few years. This paper discusses the key concepts of user-computer interaction for knowledge development and proposes a model of an information schema. Such an information repository for KM must be organized into a domain schema. Users of an information repository play an active role in searching through information to coordinate their actions. An example of information schema for KM can be found in a student advising system. This will be used to illustrate the concept of the development of an information schema.