Intellectual capital: the new wealth of organizations
Intellectual capital: the new wealth of organizations
Wellsprings of Knowledge: Building and Sustaining the Sources of Innovation
Wellsprings of Knowledge: Building and Sustaining the Sources of Innovation
Knowledge Management Foundations: Thinking about Thinking - how People and Organizations Represent, Create, and Use Knowledge
Description and Analysis of Existing Knowledge Management Frameworks
HICSS '99 Proceedings of the Thirty-Second Annual Hawaii International Conference on System Sciences-Volume 1 - Volume 1
A collaborative approach to ontology design
Communications of the ACM - Ontology: different ways of representing the same concept
Technology and knowledge: bridging a "generating" gap
Information and Management
Knowledge management through the development of information schema
Information and Management
Information and Management
The Delphi method as a research tool: an example, design considerations and applications
Information and Management
A framework for evaluating economics of knowledge management systems
Information and Management
KMPI: measuring knowledge management performance
Information and Management
Identifying knowledge agents in a KM strategy: the use of the structural influence index
Information and Management
Building user commitment to implementing a knowledge management strategy
Information and Management
Computers in Human Behavior
An empirical study of web site navigation structures' impacts on web site usability
Decision Support Systems
Knowledge management system performance measure index
Expert Systems with Applications: An International Journal
A Delphi study of knowledge management systems: Scope and requirements
Information and Management
Exploiting and transferring presentational knowledge assets in R&D organizations
Expert Systems with Applications: An International Journal
Expert Systems with Applications: An International Journal
The Delphi Process Applied to African Traditional Medicine
IWANN '09 Proceedings of the 10th International Work-Conference on Artificial Neural Networks: Part I: Bio-Inspired Systems: Computational and Ambient Intelligence
A design methodology for form-based knowledge reuse and representation
Information and Management
Evaluation of knowledge management tools using AHP
Expert Systems with Applications: An International Journal
Expert Systems with Applications: An International Journal
Identifying knowledge agents in a KM strategy: the use of the structural influence index
Information and Management
Building user commitment to implementing a knowledge management strategy
Information and Management
Changing the Competitive Landscape: Continuous Innovation Through IT-Enabled Knowledge Capabilities
Information Systems Research
Journal of Theoretical and Applied Electronic Commerce Research
Information Systems Frontiers
Contrary positions about modeling knowledge work
WM'05 Proceedings of the Third Biennial conference on Professional Knowledge Management
Internet-based knowledge acquisition: Task complexity and performance
Decision Support Systems
Ontology-based standardization on knowledge exchange in social knowledge management environments
Proceedings of the 12th International Conference on Knowledge Management and Knowledge Technologies
Development of temporal confirmation model for knowledge management solution implementation
International Journal of Business Information Systems
International Journal of Knowledge Management
International Journal of Knowledge Management
International Journal of Strategic Information Technology and Applications
Engineering Applications of Artificial Intelligence
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Knowledge-based organizations are hosts for multitudes of knowledge management (KM) episodes. Each episode is triggered by a knowledge need and culminates with the satisfaction of that need (or its abandonment). Within an episode, one or more of the organization' processors (human and/or computer-based) manipulate knowledge resources in various ways in an effort to meet the need. This paper identifies and characterizes a generic set of elemental knowledge manipulation activities that can be arranged in a variety of patterns within KM episodes. It also indicates possible knowledge flows that can occur among the activities. This descriptive framework was developed using conceptual synthesis and a Delphi methodology involving an international panel of researchers and practitioners in the KM field. The framework can serve as a common language for discourse about knowledge manipulation. For researchers, it suggests issues that deserve investigation and concepts that must be considered in explorations of KM episodes. For practitioners, the framework provides a perspective on activities that need to be considered in the design, measurement, control, coordination, and support of an organization' KM episodes.