Advances in knowledge discovery and data mining
Advances in knowledge discovery and data mining
Knowledge management: a new idea or a recycled concept?
Communications of the AIS
Beyond calculation
Working Knowledge: How Organizations Manage What They Know
Working Knowledge: How Organizations Manage What They Know
Knowledge manipulation activities: results of a Delphi study
Information and Management
A Mathematical Theory of Communication
A Mathematical Theory of Communication
Journal of Management Information Systems - Special section: Data mining
Journal of Management Information Systems - Special section: Exploring the outlands of the MIS discipline
A framework for evaluating economics of knowledge management systems
Information and Management
KMPI: measuring knowledge management performance
Information and Management
The language of quarterly reports as an indicator of change in the company's financial status
Information and Management
The state of CRM adoption by the financial services in the UK: an empirical investigation
Information and Management
Selecting knowledge management strategies by using the analytic network process
Expert Systems with Applications: An International Journal
The effects of information technology on knowledge management systems
Expert Systems with Applications: An International Journal
The Emergence of a Knowledge-Based View of Clusters and Its Implications for Cluster Governance
The Information Society
Managing knowledge sharing: Emergent and engineering approaches
Information and Management
The knowledge diffusion model associated with innovative knowledge
Expert Systems with Applications: An International Journal
The state of CRM adoption by the financial services in the UK: an empirical investigation
Information and Management
International Journal of Knowledge and Systems Science
Semantic to intelligent web era: building blocks, applications, and current trends
Proceedings of the Fifth International Conference on Management of Emergent Digital EcoSystems
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Refuting the notion of technology as a replacement of knowledge, this paper focuses on a gap between them that needs to be bridged. The idea is that technology represents the means, and knowledge the end of a process that includes many explicit and implicit methods for generating knowledge by using technology. Among these methods is data mining (DM), the leading thrust in the effort to gain actionable information from operational databases of organizations; this is particularly evident in direct marketing, customer relationship management (CRM), user profiling, and e-commerce applications.Two models of knowledge are reviewed. The first follows a conventional hierarchy of data, information and knowledge with a spiral and recursive way of generating knowledge. The other presents a reverse hierarchy where knowledge precedes the data-to-information process. The models are compared and discussed in the context of knowledge management (KM), using DM as an example.