Multivariate data analysis (4th ed.): with readings
Multivariate data analysis (4th ed.): with readings
Knowledge-based systems and knowledge management: friends or foes
Information and Management
Knowledge and Organization: A Social-Practice Perspective
Organization Science
Knowing in Practice: Enacting a Collective Capability in Distributed Organizing
Organization Science
Technology and knowledge: bridging a "generating" gap
Information and Management
Can technology build organizational social capital?: the case of a global IT consulting firm
Information and Management
Knowledge Management: An Organizational Capabilities Perspective
Journal of Management Information Systems
Social network, social trust and shared goals in organizational knowledge sharing
Information and Management
Antecedents and consequences of team memory in software development projects
Information and Management
Plural: A decentralized business process modeling method
Information and Management
International Journal of Business Information Systems
Exploring the interaction effects of social capital
Information and Management
Social Capital in Management Information Systems Literature
Journal of Information Technology Research
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We wished to determine how the process of knowledge sharing could be managed, seeing that it is a knowledge management dilemma. If knowledge sharing is crucial to an organization's interests, but is inherently emergent in nature, how can the organization still manage the process? In order to answer this question, a distinction was made between two approaches towards managing knowledge sharing: an emergent approach, focusing on the social dynamics between organizational members and the nature of their daily tasks, and an engineering approach, focusing on management interventions to facilitate knowledge transfer. While the first is central to today's thinking about knowledge, we used a field study in six organizations to show that both approaches have value in explaining knowledge sharing. Instruments that are part of the engineering approach create conditions for variables in the emergent approach, which in turn also exert a direct influence on knowledge sharing.