A field study of the software design process for large systems
Communications of the ACM
A social process model of user-analyst relationships
MIS Quarterly
The interdisciplinary study of coordination
ACM Computing Surveys (CSUR)
Standardization, requirements uncertainty and software project performance
Information and Management
Intellectual capital: the new wealth of organizations
Intellectual capital: the new wealth of organizations
An examination of designer and user perceptions of JAD and the traditional IS design methodology
Information and Management
The role of knowledge in software development
Communications of the ACM
Quality in use: Meeting user needs for quality
Journal of Systems and Software
The relationship between user participation and system success: a simultaneous contingency approach
Information and Management
Wellsprings of Knowledge: Building and Sustaining the Sources of Innovation
Wellsprings of Knowledge: Building and Sustaining the Sources of Innovation
Designing Complex Organizations
Designing Complex Organizations
Intellectual Capital: Navigating in the New Business Landscape
Intellectual Capital: Navigating in the New Business Landscape
Knowledge and Organization: A Social-Practice Perspective
Organization Science
Research Commentary: Technology-Mediated Learning--A Call for Greater Depth and Breadth of Research
Information Systems Research
Integrating Knowledge in Groups: How Formal Interventions Enable Flexibility
Organization Science
Coordinating Expertise in Software Development Teams
Management Science
Understanding software project risk: a cluster analysis
Information and Management
Learning and knowledge networks in interdisciplinary collaborations: Research Articles
Journal of the American Society for Information Science and Technology
Interaction Design: Beyond Human Computer Interaction
Interaction Design: Beyond Human Computer Interaction
Information Systems Research
A Unified Model of Requirements Elicitation
Journal of Management Information Systems
Expertise Integration and Creativity in Information Systems Development
Journal of Management Information Systems
Identifying Software Project Risks: An International Delphi Study
Journal of Management Information Systems
The impacts of user review on software responsiveness: Moderating requirements uncertainty
Information and Management
A Temporal Model of Information Technology Project Performance
Journal of Management Information Systems
The Role of User Participation in Information Systems Development: Implications from a Meta-Analysis
Journal of Management Information Systems
Managing knowledge sharing: Emergent and engineering approaches
Information and Management
Software developers' views of end-users and project success
Communications of the ACM - Security in the Browser
Information and Management
Knowledge networks in new product development projects: A transactive memory perspective
Information and Management
Information and Software Technology
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Information system development can be considered a collaboration between users and developers. The inability to leverage the localized knowledge embedded in these two stakeholders hinders software development work to achieve high performance. Exploring the ways to counter this difficulty is then critical. This study applies an intellectual capital perspective to address the issues around spanning the knowledge boundary between developers and users. Our findings highlighted how important effective knowledge boundary spanning is to both product and project quality. Furthermore, three dimensions of intellectual capital increased the degree to which knowledge boundary spanning was effective.