A short-form measure of user information satisfaction: a psychometric evaluation and notes on use
Journal of Management Information Systems
The measurement of end-user computing satisfaction
MIS Quarterly
Communications of the ACM
The measurement of user information satisfaction
Communications of the ACM
Producing reliable software: an experiment
Journal of Systems and Software
Perception differences of software success: provider and user views of system metrics
Journal of Systems and Software
Why software fails [software failure]
IEEE Spectrum
Expert Systems with Applications: An International Journal
Neuro-Fuzzy Expert System for evaluating the performance of Distributed Software System Architecture
Expert Systems with Applications: An International Journal
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