Functionality and usability

  • Authors:
  • Nancy C. Goodwin

  • Affiliations:
  • The MITRE Corporation, Burlington Road, Bedford, MA

  • Venue:
  • Communications of the ACM
  • Year:
  • 1987

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Abstract

Instead of limiting functionality, usability complements functionality. It affects how and with what effectiveness a system is used, and even whether or not it is used at all.