USING ELECTRONIC MAIL: THEMES ACROSS THREE USER INTERFACE PARADIGMS

Authors:
Sandy Jones;Geoffrey Bock;Alana Brassard
Affiliations:
-;-;-
Venue:
ACM SIGCHI Bulletin
Year:
1990

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Abstract

Four specific themes - Visual Navigation, Organization, Integration, and Customization - arose from contextual interviews with 28 mail users of 3 interface paradigms: command line, menu, and direct manipulation. As the interface paradigm changed, the themes remained constant. These themes indicate domains of use that are fundamental to mail systems.