Knowledge management systems utilisation and knowledge sharing effectiveness: an empirical study of social antecedents in Malaysian organisations

Authors:
Ishaq Oyebisi Oyefolahan;P. D. D. Dominic;Nor Shahriza Abdul Karim
Affiliations:
Department of Computers and Information Science, Universiti Teknologi PETRONAS, 31750, Tronoh, Perak, Malaysia.;Department of Computers and Information Science, Universiti Teknologi PETRONAS, 31750, Tronoh, Perak, Malaysia.;International Business School (IBS), Universiti Teknologi, Kuala Lumpur, Malaysia
Venue:
International Journal of Business Information Systems
Year:
2012

Citing 22
Cited 0

Knowledge Management Systems: Information and Communication Technologies for Knowledge Management

Knowledge Management Systems: Information and Communication Technologies for Knowledge Management
Organizational Memory/Knowledge Effects on Productivity: A Longitudinal Study

HICSS '02 Proceedings of the 35th Annual Hawaii International Conference on System Sciences (HICSS'02)-Volume 4 - Volume 4
Role of Commitment and Motivation in Knowledge Management Systems Implementation: Theory, Conceptualization, and Measurement of Antecedents of Success

HICSS '03 Proceedings of the 36th Annual Hawaii International Conference on System Sciences (HICSS'03) - Track 4 - Volume 4
A Study of Project Management System Acceptance

HICSS '05 Proceedings of the Proceedings of the 38th Annual Hawaii International Conference on System Sciences - Volume 08
Measuring KMS success: a respecification of the DeLone and McLean's model

Information and Management
A Knowledge Management Success Model: Theoretical Development and Empirical Validation

Journal of Management Information Systems
An Empirical Examination of the Influence of Organizational Culture on Knowledge Management Practices

Journal of Management Information Systems
The DeLone and McLean Model of Information Systems Success: A Ten-Year Update

Journal of Management Information Systems
Knowledge Management Enablers, Processes, and Organizational Performance: An Integrative View and Empirical Examination

Journal of Management Information Systems
Knowledge sharing practices as a facilitating factor for improving organizational performance through human capital: A preliminary test

Expert Systems with Applications: An International Journal
Knowledge maps and organisations: an overview and interpretation

International Journal of Business Information Systems
Understanding knowledge management system usage antecedents: An integration of social cognitive theory and task technology fit

Information and Management
Social network, social trust and shared goals in organizational knowledge sharing

Information and Management
How Endogenous Motivations Influence User Intentions: Beyond the Dichotomy of Extrinsic and Intrinsic User Motivations

Journal of Management Information Systems
Managing knowledge sharing: Emergent and engineering approaches

Information and Management
Social relationship and its role in knowledge management systems usage

Information and Management
From IS to organisation: analysing the uses of a collaborative IS in a high-tech SME

International Journal of Business Information Systems
Key attributes of successful knowledge management: an empirical study in telecommunication and software industries

International Journal of Business Information Systems
The influence of intrinsic and extrinsic motivation on individuals' knowledge sharing behavior

International Journal of Human-Computer Studies
Behavioral intention formation in knowledge sharing: examining the roles of extrinsic motivators, social-psychological factors, and organizational climate

MIS Quarterly
Developing strategies for overcoming barriers to knowledge sharing based on conversational knowledge management: A case study of a financial company

Expert Systems with Applications: An International Journal
A cognitive model of intra-organizational knowledge-sharing motivations in the view of cross-culture

International Journal of Information Management: The Journal for Information Professionals

Quantified Score

Hi-index	0.00

Visualization

Abstract

This study seeks to determine how social factors in organisations defined by cultural values for innovativeness and collaboration as well as motivating job design influence the use of knowledge management systems (KMS) and at same time build volitional (autonomous) motivation that sustains the utilisation. As the use of KMS is meant to add value to organisational knowledge management (KM) processes, both autonomous motivation to use and the utilisation of KMS are related to knowledge sharing effectiveness to explore the benefits accruing from KMS utilisation. Based on a survey of 306 KMS user, the existence of innovative norm in organisation was found to have substantial influence on KMS utilisation. Collaborative desire and motivating job design were found to be significant predictor of autonomous motivation to use, while autonomous motivation in turn was found to greatly influence the utilisation of KMS. Lastly, in making knowledge sharing effective in a knowledge sharing environment, both autonomous motivation to use and KMS utilisation were found to be playing prominent roles.