Exploring student interactions in collaborative World Wide Web computer-based learning environments
Journal of Educational Multimedia and Hypermedia
From knowledge theory to management practice: towards an integrated approach
Information Processing and Management: an International Journal
Sharing Expertise: Beyond Knowledge Management
Sharing Expertise: Beyond Knowledge Management
Working Knowledge: How Organizations Manage What They Know
Working Knowledge: How Organizations Manage What They Know
Individual and Social Barriers to Knowledge Transfer
HICSS '01 Proceedings of the 34th Annual Hawaii International Conference on System Sciences ( HICSS-34)-Volume 8 - Volume 8
Knowledge Management Systems: Emerging Views and Practices from the Field
HICSS '99 Proceedings of the Thirty-second Annual Hawaii International Conference on System Sciences-Volume 7 - Volume 7
Situated Learning and the Situated Knowledge Web: Exploring the Ground Beneath Knowledge Management
Journal of Management Information Systems
Exploring Perceptions of Organizational Ownership of Information and Expertise
Journal of Management Information Systems
International Journal of Business Information Systems
| Hi-index | 12.05 |
Knowledge management involves the systematic management of vital knowledge resources and the associated processes of creating, gathering, organizing, diffusion, utilizing and exploiting information. A key challenge emerging for organizations is how to encourage knowledge sharing within an organization because knowledge is an organization's intellectual capital and is of increasing importance in gaining a competitive business advantage. Isolated initiatives for promoting knowledge sharing and team collaboration without taking into consideration the limitations and constraints of knowledge sharing can halt any further development in the KM culture of an operation. This article investigates knowledge sharing bottlenecks and proposes the use of conversational knowledge sharing as an effective instrument for knowledge sharing. And to develop strategies, this paper determines the causes and effects of knowledge barriers and proposes solutions by using HOQ. The article introduces a financial company case study as a best practice example of conversational knowledge sharing. Then, the paper analyzes the case study to provide evidence for the feasibility and effectiveness of the proposed approach.