A framework of knowledge management systems: issues and challenges for theory and practice
ICIS '00 Proceedings of the twenty first international conference on Information systems
Journal of the American Society for Information Science and Technology
Journal of the American Society for Information Science and Technology
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Journal of Information Science
Journal of Management Information Systems
Effective Knowledge Management Systems for a Clinical Nursing Setting
Information Systems Management
An interactive ontology learning workbench for non-experts
Proceedings of the 2nd international workshop on Ontologies and information systems for the semantic web
Postimplementation Knowledge Transfers to Users and Information Technology Professionals
Journal of Management Information Systems
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Journal of Management Information Systems
Journal of Management Information Systems
Trans-Situated Learning: Supporting a Network of Practice with an Information Infrastructure
Information Systems Research
Proceedings of the 73rd ASIS&T Annual Meeting on Navigating Streams in an Information Ecosystem - Volume 47
Profiting from Knowledge Management: The Impact of Time and Experience
Information Systems Research
KICSS'10 Proceedings of the 5th international conference on Knowledge, information, and creativity support systems
Expert Systems with Applications: An International Journal
International Journal of Information Management: The Journal for Information Professionals
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Knowledge is now recognized as an important basis for competitive advantage and many firms are beginning to establish initiatives to leverage and manage organizational knowledge. These include efforts to codify knowledge in repositories as well as efforts to link individuals using information technologies to overcome geographic and temporal barriers to accessing knowledge and expertise. We suggest that Knowledge Management (KM) efforts, to be successful, need to be sensitive to features of the context of generation, location, and application of knowledge. To this end, we highlight the situated organizational learning perspective that views knowledge as embedded in individuals, in connections between individuals, and in artifacts as a useful lens to examine phenomena related to the establishment of KM initiatives. In an ethnographic case study of an effort to change knowledge-work processes in a market research firm, we apply the situated knowledge perspective to highlight the factors responsible for the limited success of the initiative in the firm. This study suggests that a consideration of the situated knowledge web and the alignment of the initiatives with the features of the knowledge web are central to success in knowledge management efforts in firms.