CMM in practice: processes for executing software projects at Infosys
CMM in practice: processes for executing software projects at Infosys
Sorting things out: classification and its consequences
Sorting things out: classification and its consequences
Organizational Learning: Creating, Retaining, and Transferring Knowledge
Organizational Learning: Creating, Retaining, and Transferring Knowledge
Enabling Knowledge Creation: New Tools for Unlocking the Mysteries of Tacit Understanding
Enabling Knowledge Creation: New Tools for Unlocking the Mysteries of Tacit Understanding
The Social Life of Information
The Social Life of Information
Working Knowledge: How Organizations Manage What They Know
Working Knowledge: How Organizations Manage What They Know
Integrating Knowledge in Groups: How Formal Interventions Enable Flexibility
Organization Science
Knowing in Practice: Enacting a Collective Capability in Distributed Organizing
Organization Science
Coordinating Expertise in Software Development Teams
Management Science
General Perspectives on Knowledge Management: Fostering a Research Agenda
Journal of Management Information Systems
Toward a Theory of Knowledge Reuse: Types of Knowledge Reuse Situations and Factors in Reuse Success
Journal of Management Information Systems
Situated Learning and the Situated Knowledge Web: Exploring the Ground Beneath Knowledge Management
Journal of Management Information Systems
Knowledge Management: An Organizational Capabilities Perspective
Journal of Management Information Systems
Journal of Information Science
Organizational culture as determinant of enterprise information systems use in police investigations
Enterprise Information Systems
Large scale project team building: beyond the basics
Communications of the ACM
Price Mechanism for Knowledge Transfer: An Integrative Theory
Journal of Management Information Systems
Knowledge management technology for organized crime risk assessment
Information Systems Frontiers
The Interaction Between Knowledge Codification and Knowledge-Sharing Networks
Information Systems Research
Examining the influence of cultural values on the post-adoptive use of knowledge management systems
Proceedings of the 50th annual conference on Computers and People Research
IT knowledge integration capability and team performance: The role of team climate
International Journal of Information Management: The Journal for Information Professionals
Designing for recombination: process design through template combination
DESRIST'12 Proceedings of the 7th international conference on Design Science Research in Information Systems: advances in theory and practice
Journal of Information Science
Knowledge dilemmas within organizations: Resolutions from game theory
Knowledge-Based Systems
International Journal of Information Technology and Management
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We adopt a systems perspective to explore the challenges that organizations face in harnessing knowledge. Such a perspective draws attention to mutually causal processes that have the potential to generate both vicious and virtuous circles. Based on a longitudinal study at Infosys Technologies, we conclude that knowledge management involves more than just the sponsorship of initiatives at and across different organizational levels. It also involves an active process of steering around and out of vicious circles that will inevitably emerge.