Understanding and Controlling Software Costs
IEEE Transactions on Software Engineering
Getting around the task-artifact cycle: how to make claims and design by scenario
ACM Transactions on Information Systems (TOIS)
Why does software cost so much?: and other puzzles of the information age
Why does software cost so much?: and other puzzles of the information age
Management Science - Special issue on frontier research in manufacturing and logistics
Method engineering: who's the customer?
Proceedings of the IFIP TC8, WG8.1/8.2 working conference on method engineering on Method engineering : principles of method construction and tool support: principles of method construction and tool support
Method engineering: current research directions and implications for future research
Proceedings of the IFIP TC8, WG8.1/8.2 working conference on method engineering on Method engineering : principles of method construction and tool support: principles of method construction and tool support
On the feasibility of situational method engineering
Information Systems
The illusion of ‘best practice’ in information systems for operations management
European Journal of Information Systems
The process recombinator: a tool for generating new business process ideas
ICIS '99 Proceedings of the 20th international conference on Information Systems
Improving software organizations: from principles to practice
Improving software organizations: from principles to practice
Wellsprings of Knowledge: Building and Sustaining the Sources of Innovation
Wellsprings of Knowledge: Building and Sustaining the Sources of Innovation
Working Knowledge: How Organizations Manage What They Know
Working Knowledge: How Organizations Manage What They Know
Organizing Business Knowledge: The MIT Process Handbook
Organizing Business Knowledge: The MIT Process Handbook
European Journal of Information Systems - Special issue: Action in language, organisations and information systems
General Perspectives on Knowledge Management: Fostering a Research Agenda
Journal of Management Information Systems
Knowledge Management: An Organizational Capabilities Perspective
Journal of Management Information Systems
An Enterprise Integration Methodology
IT Professional
Design science in information systems research
MIS Quarterly
Process grammar as a tool for business process design
MIS Quarterly
MIS Quarterly
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Process design remains an important yet difficult concern for postindustrial organizations. We posit that processes ‘become' processes in these organizations only via their anchoring in concrete artifacts. Consequently, we identify and refine two design principles: processes as anchored in concrete material artifacts (not abstract process representations); and process design through recombination of existing processes (instead of designing anew). Our research starts by building a research artifact, ReKon, that instantiates these two principles. The paper describes this artifact with the meta-model, an implementation and the fine-granular process units, as template chunks created from ~1,200 real-world templates, to populate the tool. We revise and refine the design principles via successive cycles of implementation of the research artifact, formative evaluation with student teams, and insights obtained from an ongoing field study. We conclude by pointing to directions for future research.