Review: Knowledge management and knowledge management systems: conceptual foundations and research issues

Authors:
Maryam Alavi;Dorothy E. Leidner
Affiliations:
Emory University, Atlanta, GA;Texas Christian University, Fort Worth, Texas and INSEAD, France
Venue:
MIS Quarterly
Year:
2001

Citing 9
Cited 456

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Revealing research themes and trends in knowledge management: From 1995 to 2010

Knowledge-Based Systems
A semi-automatic approach to extracting common sense knowledge from knowledge sources

NLDB'05 Proceedings of the 10th international conference on Natural Language Processing and Information Systems
Automatic knowledge recommending system using e-mail

EC-Web'05 Proceedings of the 6th international conference on E-Commerce and Web Technologies
Factors Affecting Bloggers' Knowledge Sharing: An Investigation Across Gender

Journal of Management Information Systems
Cognitive Conflict and Consensus Generation in Virtual Teams During Knowledge Capture: Comparative Effectiveness of Techniques

Journal of Management Information Systems
Barter: mechanism design for a market incented wisdom exchange

Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work
A unifying ontology modeling for knowledge management

KES'05 Proceedings of the 9th international conference on Knowledge-Based Intelligent Information and Engineering Systems - Volume Part I
Remote decision support for wheeled mobility and seating devices

Expert Systems with Applications: An International Journal
Dual materiality and knowing in petroleum production

Information and Organization
Knowledge risks in organizational networks: An exploratory framework

The Journal of Strategic Information Systems
Knowledge risks in organizational networks: The practice perspective

The Journal of Strategic Information Systems
Factors of stickiness in transfers of know-how between MNC units

The Journal of Strategic Information Systems
Knowledge-based enterprise modelling framework

ADVIS'06 Proceedings of the 4th international conference on Advances in Information Systems
Developing a model for linking knowledge management systems and intellectual capital measurement

PAKM'06 Proceedings of the 6th international conference on Practical Aspects of Knowledge Management
Designing a knowledge management approach for the CAMRA community of science

PAKM'06 Proceedings of the 6th international conference on Practical Aspects of Knowledge Management
Utilizing acquired healthcare knowledge, based on using electronic health records

USAB'11 Proceedings of the 7th conference on Workgroup Human-Computer Interaction and Usability Engineering of the Austrian Computer Society: information Quality in e-Health
International mission in Kosovo: program, project and knowledge management

Proceedings of the 12th International Conference on Product Focused Software Development and Process Improvement
Monte Carlo Data Envelopment Analysis with Genetic Algorithm for Knowledge Management performance measurement

Expert Systems with Applications: An International Journal
Using latent topics to enhance search and recommendation in Enterprise Social Software

Expert Systems with Applications: An International Journal
Knowledge sharing, innovation and firm performance

Expert Systems with Applications: An International Journal
Internet-based knowledge acquisition: Task complexity and performance

Decision Support Systems
A social capital perspective on meta-knowledge contribution and social computing

Decision Support Systems
Exploring Appropriation of Enterprise Wikis

Computer Supported Cooperative Work
Bridging Artifacts and Actors: Expertise Sharing in Organizational Ecosystems

Computer Supported Cooperative Work
The Trouble with `Tacit Knowledge'

Computer Supported Cooperative Work
Behavioral intention formation in knowledge sharing: Examining the roles of KMS quality, KMS self-efficacy, and organizational climate

Knowledge-Based Systems
Towards a framework and a model for knowledge visualization: synergies between information and knowledge visualization

Knowledge and Information Visualization
Online communities: explaining rises and falls from grace in wikipedia

MIS Quarterly
Innovation impacts of using social bookmarking systems

MIS Quarterly
Examining the influence of cultural values on the post-adoptive use of knowledge management systems

Proceedings of the 50th annual conference on Computers and People Research
Investigating effectiveness and user acceptance of semantic social tagging for knowledge sharing

Information Processing and Management: an International Journal
Knowledge transfer frameworks

Information Systems Journal
Applying fuzzy quality function deployment to prioritize solutions of knowledge management for an international port in Taiwan

Knowledge-Based Systems
Human factors of knowledge-sharing intention among taiwanese enterprises: A model of hypotheses

Human Factors in Ergonomics & Manufacturing
Human factors of knowledge sharing intention among taiwanese enterprises: a preliminary study

Human Factors in Ergonomics & Manufacturing
Building a Knowledge Brokering System using social network analysis: A case study of the Korean financial industry

Expert Systems with Applications: An International Journal
Case study: Why the whole is less than the sum of its parts: Examining knowledge management in acquisitions

International Journal of Information Management: The Journal for Information Professionals
Analyzing the impact of knowledge management on CRM success: The mediating effects of organizational factors

International Journal of Information Management: The Journal for Information Professionals
How organizational climate and structure affect knowledge management-The social interaction perspective

International Journal of Information Management: The Journal for Information Professionals
Differential effects of IT investments: Complementarity and effect of GDP level

International Journal of Information Management: The Journal for Information Professionals
The cognitive selection framework for knowledge acquisition strategies in virtual communities

International Journal of Information Management: The Journal for Information Professionals
Improving enterprise resource planning (ERP) fit to organizational process through knowledge transfer

International Journal of Information Management: The Journal for Information Professionals
Knowledge transfer processes in IT outsourcing relationships and their impact on shared knowledge and outsourcing performance

International Journal of Information Management: The Journal for Information Professionals
A cognitive model of intra-organizational knowledge-sharing motivations in the view of cross-culture

International Journal of Information Management: The Journal for Information Professionals
Innovation and knowledge creation: How are these concepts related?

International Journal of Information Management: The Journal for Information Professionals
The research core of the knowledge management literature

International Journal of Information Management: The Journal for Information Professionals
Examining the antecedents of knowledge sharing in facilitating team innovativeness from a multilevel perspective

International Journal of Information Management: The Journal for Information Professionals
Social capital, behavioural control, and tacit knowledge sharing-A multi-informant design

International Journal of Information Management: The Journal for Information Professionals
Role of knowledge conversion and social networks in team performance

International Journal of Information Management: The Journal for Information Professionals
Registering and searching for records in electronic records management systems

International Journal of Information Management: The Journal for Information Professionals
On using spheres of meaning to define and dignify the IS discipline

International Journal of Information Management: The Journal for Information Professionals
Case study: Rethinking the data-information-knowledge hierarchy: towards a case-based model

International Journal of Information Management: The Journal for Information Professionals
Corporate portal: a tool for knowledge management synchronization

International Journal of Information Management: The Journal for Information Professionals
DCR-based causal design knowledge evaluation method and system for future CAD applications

Computer-Aided Design
Sports knowledge management and data mining

Annual Review of Information Science and Technology
Discovering business intelligence from online product reviews: A rule-induction framework

Expert Systems with Applications: An International Journal
A comparative analysis of the usage and infusion of wiki and non-wiki-based knowledge management systems

Information Technology and Management - Special issue on New Theories and Methods for Technology Adoption Research
CASE-mediated organizational and deutero learning at NASA

Information Systems Frontiers
Decision enhancement for sourcing with shared service centres in the dutch government

DESRIST'12 Proceedings of the 7th international conference on Design Science Research in Information Systems: advances in theory and practice
How does social software change knowledge management? Toward a strategic research agenda

The Journal of Strategic Information Systems
How does PLM technology support knowledge transfer and translation in new product development? Transparency and boundary spanners in an international context

Information and Organization
Combining social network and semantic concept analysis for personalized academic researcher recommendation

Decision Support Systems
Deriving knowledge representation guidelines by analyzing knowledge engineer behavior

Decision Support Systems
Towards an ontology-based approach to knowledge management of graduate attributes in higher education

PKAW'12 Proceedings of the 12th Pacific Rim conference on Knowledge Management and Acquisition for Intelligent Systems
KM capability for software development: a case study of the Indian software firms

International Journal of Business Information Systems
Technological and organizational arrangements sparking effects on individual, community and organizational learning

EC-TEL'12 Proceedings of the 7th European conference on Technology Enhanced Learning
Information technology to support informal knowledge sharing

Information Systems Journal
Impact of quality management practices on the knowledge creation process: The Chinese aviation firm perspective

Computers and Industrial Engineering
Electronic word of mouth analysis for service experience

Expert Systems with Applications: An International Journal
Technological Supports for Onsite and Distance Education and Students' Perceptions of Acquisition of Thinking and Team-Building Skills

International Journal of Distance Education Technologies
Critical Success Factors of Business Intelligence System Implementations: Evidence from the Energy Sector

International Journal of Enterprise Information Systems
A Vertical Approach to Knowledge Management: Codification and Personalization in Software Processes

International Journal of Human Capital and Information Technology Professionals
DeLone & McLean IS Success Model in Evaluating Knowledge Transfer in a Virtual Learning Environment

International Journal of Information Systems and Social Change
Knowledge Management in Construction Projects: A Way Forward in Dealing with Tacit Knowledge

International Journal of Information Technology Project Management
The Outcome of Knowledge Process for Customer of Jordanian Companies on the Achievement of Customer Knowledge Retention

International Journal of Knowledge Management
Using Knowledge Management to Create Self-Reliant Communities in Thailand

International Journal of Knowledge Management
The Effects of a KM Strategy on KM Performance in Professional Services Firms

International Journal of Knowledge Management
Knowledge Management Process and Organizational Performance in SMEs

International Journal of Knowledge Management
Boundary Spanning Role of the IS Development Team in Consultant-Partnered Projects: Knowledge Management Perspective

International Journal of Knowledge Management
The Practice of Jordanian Business to Attain Customer Knowledge Acquisition

International Journal of Knowledge Management
A Dynamic Ability-Based View of the Organization

International Journal of Knowledge Management
Exploring the Extent and Impediments of Knowledge Sharing in Chinese Business Enterprise

International Journal of Knowledge Management
Taking Charities Seriously: A Call for Focused Knowledge Management Research

International Journal of Knowledge Management
An Investigation of the Impact of Intrinsic Motivation on Organizational Knowledge Sharing

International Journal of Knowledge Management
Building Socially-Aware E-Learning Systems Through Knowledge Management

International Journal of Knowledge Management
Research Portals: Status Quo and Improvement Perspectives

International Journal of Knowledge Management
IT-Based Knowledge Capability and Commercialization of Innovations: Modeling the Impacts of Ambidexterity and Absorptive Capacity

International Journal of Knowledge Management
A Conceptual Framework for Effective Knowledge Management Using Information and Communication Technologies

International Journal of Knowledge and Systems Science
A Collective-Intelligence View on the Linux Kernel Developer Community

International Journal of Knowledge and Systems Science
Two Heads Are Better Than One: Leveraging Web 2.0 for Business Intelligence

International Journal of Systems and Service-Oriented Engineering
I need someone to help!: a taxonomy of helper-finding activities in the enterprise

Proceedings of the 2013 conference on Computer supported cooperative work
Fostering Higher Knowledge Construction Levels in Online Discussion Forums: An Exploratory Case Study

International Journal of Web-Based Learning and Teaching Technologies
Knowledge sharing assessment: An Ant Colony System based Data Envelopment Analysis approach

Expert Systems with Applications: An International Journal
Information Technology Support for Interorganizational Knowledge Transfer: An Empirical Study of Law Firms in Norway and Australia

Information Resources Management Journal
Tacit Knowledge Sharing During ERP Implementation: A Multi-Site Case Study

Information Resources Management Journal
Effects of Managerial Drivers and Climate Maturity on Knowledge-Management Performance: Empirical Validation

Information Resources Management Journal
Contributing Knowledge to Knowledge Repositories: Dual Role of Inducement and Opportunity Factors

Information Resources Management Journal
Web-Based Corporate Governance Information Disclosure: An Empirical Investigation

Information Resources Management Journal
Explaining Experts' Perceptions of Knowledge Management Effectiveness

Information Resources Management Journal
A Conceptual Model for Knowledge Marts for Decision Making Support Systems

International Journal of Decision Support System Technology
Participation in ICT-Enabled Meetings

Journal of Organizational and End User Computing
In or Out: An Integrated Model of Individual Knowledge Source Choice

Journal of Organizational and End User Computing
Antecedents of Improvisation in IT-Enabled Engineering Work

Journal of Organizational and End User Computing
Global Information Management Research: What have we Learned in the Past Decade?

Journal of Global Information Management
An Exploratory Cross-National Study of Information Sharing and Human Resource Information Systems

Journal of Global Information Management
Critical Success Factors and Outcomes of Market Knowledge Management: A Conceptual Model and Empirical Evidence

International Journal of Knowledge Management
Linking Business Strategy and Knowledge Management Capabilities for Organizational Effectiveness

International Journal of Knowledge Management
The Impact of Supporting Organizational Knowledge Management through a Corporate Portal on Employees and Business Processes

International Journal of Knowledge Management
Knowledge Bases Over Algebraic Models: Some Notes About Informational Equivalence

International Journal of Knowledge Management
Factors Affecting Usage of Information Technology in Support of Knowledge Sharing: A Multiple Case Study of Service Organizations in Hong Kong

Journal of Global Information Management
Influence of Knowledge Management Infrastructure on Innovative Business Processes and Market-Interrelationship Performance: An Empirical Study of Hospitals in Taiwan

Journal of Global Information Management
Toward a Unified Model of Information Systems Development Success

Journal of Database Management
Investigating Web 2.0 Application Impacts on Knowledge Workers' Decisions and Performance

Information Resources Management Journal
Knowledge Sharing Portal Evaluation: An Extended Analysis of Knowledge Seekers' and Experts' Feedback

International Journal of Web-Based Learning and Teaching Technologies
Task and Social Information Seeking: Whom Do We Prefer and Whom Do We Approach?

Journal of Management Information Systems
Factors Affecting Bloggers' Knowledge Sharing: An Investigation Across Gender

Journal of Management Information Systems
Knowledge Management for Strategic Alliances: A Case Study

International Journal of Strategic Information Technology and Applications
Information Technology Capability, Knowledge Assets and Firm Innovation: A Theoretical Framework for Conceptualizing the Role of Information Technology in Firm Innovation

International Journal of Strategic Information Technology and Applications
Application of knowledge-based approaches in software architecture: A systematic mapping study

Information and Software Technology
What is the Value of Your Network?

WI-IAT '12 Proceedings of the The 2012 IEEE/WIC/ACM International Joint Conferences on Web Intelligence and Intelligent Agent Technology - Volume 03
Nurturing employee market knowledge absorptive capacity through unified internal communication and integrated information technology

Information and Management
Knowledge dilemmas within organizations: Resolutions from game theory

Knowledge-Based Systems
An algorithm for transforming design text ROM diagram into FBS model

Computers in Industry
Absorptive capacity and information systems research: review, synthesis, and directions for future research

MIS Quarterly
Editor's comments

MIS Quarterly
Social influence and knowledge management systems use: evidence from panel data

MIS Quarterly
Opportunities for knowledge management tools in clinical genetic services

HIKM '11 Proceedings of the Fourth Australasian Workshop on Health Informatics and Knowledge Management - Volume 120
A design of knowledge management tool for supporting product development

Information Processing and Management: an International Journal
Electronic word of mouth and knowledge sharing on social network sites: a social capital perspective

Journal of Theoretical and Applied Electronic Commerce Research
Organisational knowledge management capability: a multi case study

International Journal of Information Technology and Management
Impact of Global Hyperconnectivity and Increased Smartphone Usage on the Delivery and Structure of IT Organizsation in Transport Logistics

International Journal of Applied Logistics
Integration of Knowledge Management Approach to the Planning Stage of Freight Villages: Towards Sustainable Development

International Journal of Applied Logistics
The Consistency of Virtual Organizations Enabling Capabilities and Improvements in Knowledge Management Performance

International Journal of Enterprise Information Systems
Evaluating the managerial behavior of managing knowledge in Chinese SMEs

Information Technology and Management
Knowledge management in LLiSA ICT4D projects

Proceedings of the South African Institute for Computer Scientists and Information Technologists Conference
Streamlining Efficient Behaviors for Knowledge Creation in Collaboration

International Journal of Knowledge and Systems Science
A Survey of Critical Success Factors in Implementing KM in ASEAN Service-Based SMEs

International Journal of Sociotechnology and Knowledge Development
Achieving acceptable structured eReferral forms

HIKM '12 Proceedings of the Fifth Australasian Workshop on Health Informatics and Knowledge Management - Volume 129
Is knowledge power? the role of knowledge in automated requirements elicitation

CAiSE'13 Proceedings of the 25th international conference on Advanced Information Systems Engineering
Towards a reference model for a productivity-optimized delivery of technology mediated learning services

DESRIST'13 Proceedings of the 8th international conference on Design Science at the Intersection of Physical and Virtual Design
Developing a conceptual model for investigating adoption of knowledge management system in Saudi Arabian public sector

International Journal of Business Information Systems
The ambivalent ontology of digital artifacts

MIS Quarterly
The impact of shaping on knowledge reuse for organizational improvement with Wikis

MIS Quarterly
A Knowledge Transfer Framework for Supporting the Transition to Agile Development of Web Application in the Thai Telecommunications Industry

Proceedings of International Conference on Information Integration and Web-based Applications & Services
Case studies in research: Is social capital effective for online learning?

Information and Management
Personal knowledge and information management - conception and exemplification

Journal of Information Science
Determinants of knowledge management with information technology support impact on firm performance

Information Technology and Management
A Social Media framework to support Engineering Design Communication

Advanced Engineering Informatics
Capital markets valuation and accounting performance of Most Admired Knowledge Enterprise (MAKE) award winners

Decision Support Systems
Culture effects on the knowledge sharing in multi-national virtual classes: A mixed method

Computers in Human Behavior
Exploring the role of customer relationship management (CRM) systems in customer knowledge creation

Information and Management
A study of social participation and knowledge sharing in the teachers' online professional community of practice

Computers & Education
A self-learning approach to improving service quality in outsourcing of engineering design using operational data

International Journal of Computer Applications in Technology
Effective Implementation of Knowledge Management Strategies and the Key Roles of Knowledge Ambassadors in Strategy Integration: A Longitudinal Participative Case Study of Cross-Divisional Strategy Integration

International Journal of Knowledge Management
Development of a Composite Knowledge Manipulation Tool: K-Expert

Expert Systems with Applications: An International Journal
The Evolution of Management Information Systems: A Literature Review

Journal of Integrated Design & Process Science
Knowledge-based approaches in software documentation: A systematic literature review

Information and Software Technology
Enterprise system implementation and employee: understanding the role of advice networks

MIS Quarterly
What's different about social media networks? a framework and research agenda

MIS Quarterly

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Abstract

Knowledge is a broad and abstract notion that has defined epistemological debate in western philosophy since the classical Greek era. In the past few years, however, there has been a growing interest in treating knowledge as a significant organizational resource. Consistent with the interest in organizational knowledge and knowledge management (KM), IS researchers have begun promoting a class of information systems, referred to as knowledge management systems (KMS). The objective of KMS is to support creation, transfer, and application of knowledge in organizations. Knowledge and knowledge management are complex and multi-faceted concepts. Thus, effective development and implementation of KMS requires a foundation in several rich literatures.