The most important issues in knowledge management
Communications of the ACM
Building the Knowledge Management Network: Best Practices, Tools, and Techniques for Putting Conversation to Work
Deliberate Learning and the Evolution of Dynamic Capabilities
Organization Science
The role of IT in successful knowledge management initiatives
Communications of the ACM - Why CS students need math
An intelligent system for customer targeting: a data mining approach
Decision Support Systems
Toward a Theory of Knowledge Reuse: Types of Knowledge Reuse Situations and Factors in Reuse Success
Journal of Management Information Systems
Knowledge Management Strategies: Toward a Taxonomy
Journal of Management Information Systems
Toward Virtual Community Knowledge Evolution
Journal of Management Information Systems
Journal of Management Information Systems
Knowledge versus content in e-learning: A philosophical discussion
Information Systems Frontiers
International Journal of Business Information Systems
Development of a Composite Knowledge Manipulation Tool: K-Expert
Expert Systems with Applications: An International Journal
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A conceptual framework and an architecture for an Effective Knowledge Organisation (EKO) is developed that emphasises the important role of Communications and Information Processing (CIP) in enabling the EKO and in facilitating the creation of a dynamic knowledge capability. The architecture links "core" knowledge management, intellectual property management, individual learning, organisational learning and innovation modules with CIP as the linchpin. The organisation's need to distinguish among these components of an EKO is argued by comparing and contrasting the different conceptual bases, objectives, processes, systems, performance measures and culture of each module. This viewpoint integrates many concepts and applications from various literatures, but it is somewhat contrary to the conventional wisdom which has tended to de-emphasise the significance of communications and information technology in knowledge management. Instead, according to this view, CIP is a critical success factor for the EKO.