Understanding open source software development
Understanding open source software development
Rebel Code: Linux and the Open Source Revolution
Rebel Code: Linux and the Open Source Revolution
An Empirical Study of Speed and Communication in Globally Distributed Software Development
IEEE Transactions on Software Engineering
HICSS '05 Proceedings of the Proceedings of the 38th Annual Hawaii International Conference on System Sciences - Volume 07
Antecedent to the success of open source software
Antecedent to the success of open source software
International Journal of Business Information Systems
The impacts of user review on software responsiveness: Moderating requirements uncertainty
Information and Management
Interval quality: relating customer-perceived quality to process quality
Proceedings of the 30th international conference on Software engineering
Data mining research for customer relationship management systems: a framework and analysis
International Journal of Business Information Systems
The IT professional and knowledge management: researching the Irish perspective
International Journal of Business Information Systems
Innovation success: an empirical study of software development projects in the context of the open source paradigm
IEEE Transactions on Software Engineering
Determinants of open source software project success: A longitudinal study
Decision Support Systems
Knowledge management implementation in supply chains: a strategic plan
International Journal of Business Information Systems
ERP systems implementation success factors: IS and non-IS managers' perceptions
International Journal of Business Information Systems
Design architecture, developer networks and performance of open source software projects
Design architecture, developer networks and performance of open source software projects
Evidence-Based Insights about Issue Management Processes: An Exploratory Study
ICSP '09 Proceedings of the International Conference on Software Process: Trustworthy Software Development Processes
Measuring the Effectiveness of the Defect-Fixing Process in Open Source Software Projects
HICSS '11 Proceedings of the 2011 44th Hawaii International Conference on System Sciences
International Journal of Business Information Systems
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Open source software (OSS) products have been widely adopted by commercial as well as government organisations. However, despite their increased adoption, many OSS projects still fail in responding to users' quality needs such as resolving software defects. Hence, this paper investigates the responsiveness of OSS projects to users' needs in terms of resolving software defects. To do so, we develop and test a model of antecedents to the effectiveness of the defect-fixing process for OSS projects. Data gathered for this study from 1481 OSS projects confirms that OSS projects that apply a less restrictive licence are less dependent on their team to operate their defect-fixing process. It is also demonstrated that OSS projects developed to run on a broader range of operating systems are more likely to have an effective defect-fixing. The study provides practitioners with insightful recommendations on project characteristics and defect-fixing effectiveness.