Enterprise resource planning: the role of the CIO and it function in ERP
Communications of the ACM
Enterprise resource planning: multisite ERP implementations
Communications of the ACM
Enterprise resource planning: cultural fits and misfits: is ERP a universal solution?
Communications of the ACM
IT implementation through the lens of organizational learning: a case study of insuror
ICIS '97 Proceedings of the eighteenth international conference on Information systems
Enterprise resource planning and organizational knowledge: patterns of convergence and divergence
ICIS '00 Proceedings of the twenty first international conference on Information systems
Managing risks in enterprise systems implementations
Communications of the ACM - Supporting community and building social capital
A stage maturity model for enterprise resource planning systems use
ACM SIGMIS Database
Enterprise integration with ERP and EAI
Communications of the ACM
Informational Influence in Organizations: An Integrated Approach to Knowledge Adoption
Information Systems Research
Exploring knowledge sharing in ERP implementation: an organizational culture framework
Decision Support Systems
Computers in Industry - Special issue: Current trends in ERP implementations and utilisation
Leveraging Tacit Organizational Knowledge
Journal of Management Information Systems
General Perspectives on Knowledge Management: Fostering a Research Agenda
Journal of Management Information Systems
Knowledge Management Strategies: Toward a Taxonomy
Journal of Management Information Systems
Learning to Implement Enterprise Systems: An Exploratory Study of the Dialectics of Change
Journal of Management Information Systems
Tacit Knowledge Sharing During ERP Implementation: A Multi-Site Case Study
Information Resources Management Journal
Knowledge sharing in dynamic virtual enterprises: A socio-technological perspective
Knowledge-Based Systems
Revealing research themes and trends in knowledge management: From 1995 to 2010
Knowledge-Based Systems
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Special attention to critical success factors in the implementation of Enterprise Resource Planning systems is evident from the bulk of literature on this issue. In order to implement these systems that are aimed at improving the sharing of enterprise-wide information and knowledge, organizations must have the capability of effective knowledge sharing to start with. Based on a review of the literature on the knowledge management in enterprise system implementation projects, this paper identifies two major areas of concern regarding the management of knowledge in this specific type of projects: managing tacit knowledge, and issues regarding the process-based nature of organizational knowledge viewed through the lens of organizational memory. The more capable an organization is in handling these issues, the more likely it is that the implementation will result in competitive advantage for the organization. The competitive advantage arises from the organization's capabilities in internalizing and integrating the adopted processes with the existing knowledge paradigms and harmonizing the new system and the organizational culture towards getting the most out of the implementation effort.