A social capital perspective on meta-knowledge contribution and social computing

Authors:
Oded Nov;Chen Ye;Nanda Kumar
Affiliations:
Polytechnic Institute of New York University, 5 MetroTech Center, Brooklyn, 11201, NY, United States;Purdue University Calumet, 2200 169th Street, ANDR 361, Hammond, 46323-2094, IN, United States;Baruch College, City University of New York, One, Bernard Baruch Way, New York, 10010, NYUnited States
Venue:
Decision Support Systems
Year:
2012

Citing 28
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Abstract

Recent years have seen a substantial growth of social computing, where large numbers of individual users share content with others in online communities. Social computing systems have thus led to a profusion of highly heterogeneous data, further exacerbating the traditional problems of knowledge sharing. This has made Meta-knowledge (knowledge about knowledge) important and more widely used, as it helps users locate knowledge easily. However, the reasons for people's meta-knowledge contribution in the social computing context and the extent to which this may differ from traditional knowledge contribution remain largely unexplored. This gap is addressed in the present study. Building on social capital theory, and using a combination of survey and independent system data, we explore what affects individual meta-knowledge contribution on Flickr, a popular photo-sharing service.