Development of a knowledge management initiative and system: A case study

Authors:
Kuan Yew Wong;Elaine Aspinwall
Affiliations:
Department of Manufacturing and Industrial Engineering, Faculty of Mechanical Engineering, Universiti Teknologi Malaysia, 81310 UTM Skudai, Malaysia and School of Engineering, Mechanical and Manuf ...;School of Engineering, Mechanical and Manufacturing Engineering, University of Birmingham, Edgbaston, Birmingham B15 2TT, UK
Venue:
Expert Systems with Applications: An International Journal
Year:
2006

Citing 2
Cited 12

General Perspectives on Knowledge Management: Fostering a Research Agenda

Journal of Management Information Systems
Review: Knowledge management and knowledge management systems: conceptual foundations and research issues

MIS Quarterly

Prioritization of organizational capital measurement indicators using fuzzy AHP

International Journal of Approximate Reasoning
Knowledge management system performance measure index

Expert Systems with Applications: An International Journal
On technology for functional requirement-based reference design retrieval in engineering knowledge management

Decision Support Systems
Applying a Market-Based Approach to the Development of a Sharing-Enabled KM Model for Knowledge-Intensive Small Firms

Information Systems Management
The construction and application of knowledge navigator model (KNMTM): An evaluation of knowledge management maturity

Expert Systems with Applications: An International Journal
Organizational demographic variables and preliminary KM implementation success

Expert Systems with Applications: An International Journal
The Shadow of ECM: The Hidden Side of Decision Processes

Proceedings of the 2010 conference on Bridging the Socio-technical Gap in Decision Support Systems: Challenges for the Next Decade
Developing an organizational attributes-based continuous-learning KM model for knowledge-intensive small firms

ACS'06 Proceedings of the 6th WSEAS international conference on Applied computer science
Decision-making in the knowledge processing in enterprises in the Czech Republic

AICT'11 Proceedings of the 2nd international conference on Applied informatics and computing theory
KM capability for software development: a case study of the Indian software firms

International Journal of Business Information Systems
Organisational knowledge management capability: a multi case study

International Journal of Information Technology and Management
Integration of Knowledge Management Approach to the Planning Stage of Freight Villages: Towards Sustainable Development

International Journal of Applied Logistics

Quantified Score

Hi-index	12.06

Visualization

Abstract

As knowledge emerges as the primary strategic resource in the 21st century, many firms in the manufacturing and service sectors alike are beginning to introduce and implement Knowledge Management (KM). Organisations can certainly benefit from its application for enhanced decision support, efficiency and innovation, thus helping them to realise their strategic mission. However, KM is an emerging paradigm, and not many organisations have a clear idea of how to proceed with it. This paper presents the results of a case study conducted in one company in the United Kingdom (UK), the major aim being to identify how it has developed a KM initiative and system. Hopefully, the information extracted from this study will be beneficial to other organisations that are attempting to implement KM or to those that are in the throes of adopting it.