The knowledge management toolkit: practical techniques for building a knowledge management system
The knowledge management toolkit: practical techniques for building a knowledge management system
Knowledge management system performance measure index
Expert Systems with Applications: An International Journal
The effect of knowledge sharing model
Expert Systems with Applications: An International Journal
The exploration factors of affecting knowledge sharing - The case of Taiwan's high-tech industry
Expert Systems with Applications: An International Journal
Choosing knowledge management strategies by using a combined ANP and DEMATEL approach
Expert Systems with Applications: An International Journal
Expert Systems with Applications: An International Journal
Evaluating knowledge management capability of organizations: a fuzzy linguistic method
Expert Systems with Applications: An International Journal
Expert Systems with Applications: An International Journal
Development of a knowledge management initiative and system: A case study
Expert Systems with Applications: An International Journal
International Journal of Information Management: The Journal for Information Professionals
Development of temporal confirmation model for knowledge management solution implementation
International Journal of Business Information Systems
Hi-index | 12.05 |
This paper investigates the effect of organizational demographic variables on successful knowledge management (KM) implementation which insofar has not been thoroughly reported in the KM literature. For meaningful results to be generated, four organizational demographic variables, namely functional areas, years of KM involvement, KM development stage, and degree of knowledge intensity were moderated against a comprehensive set of KM activities, which comprise of KM preliminary success factors, KM strategies and KM processes, with organizational performance. The respondents comprised of middle managers working in the telecommunication industry in Malaysia. Based on the data collected from 289 respondents using a set of structured questionnaire, the results reveal that all the four demographic characteristics interacted with the degree of implementation of the KM activities, while three of the characteristics, with exception of functional areas, show significant relationships with organizational performance. The contributions of the paper, along with the implications of the results are discussed and interpreted to provide guidance to organizations for improved business performance through KM implementation success.