Knowledge management and sustainable competitive advantages: The impact of dynamic contextual training

  • Authors:
  • Jon-Arild Johannessen;BjøRn Olsen

  • Affiliations:
  • Norwegian School of Management, Norway and Bodø Graduate School of Business, Norway;Bodø Graduate School of Business, Norway

  • Venue:
  • International Journal of Information Management: The Journal for Information Professionals
  • Year:
  • 2003

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Abstract

The problem to be analyzed in this article is the following one: How can training be instrumental in developing competence into sustainable competitive advantages? The fundamental belief behind the question is that there is an untapped capability in every business of today, which is knowledge, and it represents a vast potential for gaining sustainable competitive advantage. The article is organized in the following manner: First, we will discuss the role of knowledge and competence in creating sustainable competitive advantages. Secondly, discuss the need for a strategic approach to competence development, by asking the question: ''What competencies do we need?''. We present a methodology for isolating the competencies that provide sustainable competitive advantages. Third, we discuss the role of training in meeting the strategic competence priorities of companies, by asking: ''How should we train to acquire the competence we need''. In the conclusion we will present a model for delivering training at the workplace.