The innovator's dilemma: when new technologies cause great firms to fail
The innovator's dilemma: when new technologies cause great firms to fail
An empirical investigation of KM styles and their effect on corporate performance
Information and Management
Managing Knowledge-Based Resource Capabilities Under Uncertainty
Management Science
Aspects of innovation theory based on knowledge-management
International Journal of Information Management: The Journal for Information Professionals
International Journal of Information Management: The Journal for Information Professionals
International Journal of Information Management: The Journal for Information Professionals
The role of knowledge management in supply chains: evidence from the Italian food industry
International Journal of Networking and Virtual Organisations
Evaluating competitive advantage priorities of SMEs in Jordan
International Journal of Networking and Virtual Organisations
Hi-index | 0.00 |
Knowledge lies at the very heart of innovation. A company's ability to create, store and transfer knowledge about technologies, customer needs and the innovation process itself may well determine success in bringing new products or services to the market. Yet, little is known as to how companies treat these issues in practice. This paper presents the results of a research project assessing practices and challenges for innovation-oriented knowledge management within four global technology-based companies in Switzerland. Results are discussed from both company-internal and external network perspectives. For company-internal knowledge management, broad differences in terms of both practices and challenges were found between the companies mainly because of different ways of implementing the innovation process and very different company cultures. Common issues included poor implementation of post-project reviews as well as a need for better integrating market and customer knowledge into all stages of the innovation process. For the external perspective, a more homogenous picture emerged where companies network with different partners throughout the innovation process and where knowledge creation and transfer were substantially greater for long-term partnerships.