On the issues of building information warehouses

  • Authors:
  • Arijit Laha

  • Affiliations:
  • Infosys Technologies Ltd., Hyderabad, India

  • Venue:
  • Proceedings of the Third Annual ACM Bangalore Conference
  • Year:
  • 2010

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Abstract

While performing knowledge-intensive tasks of professional nature, the knowledge workers need to access and process large volume of information. Apart from the quantity, they also require that the information received is of high quality in terms of authenticity and details. This, in turn, requires that the information delivered should also include argumentative support, exhibiting the reasoning process behind their development. In conventional document-centric practices for information management, such details are difficult to capture, represent/archive as well as retrieve/deliver. To achieve such capability we need to re-think some core issues of information management from the above requirements perspective. In this paper we develop a framework for comprehensive representation of information in archive, capturing informational contents along with their context. We shall call it the "Information Warehouse (IW)" framework of information archival. The IW is a significant yet technologically realizable conceptual advancement in supporting efficiently some interesting classes of applications, including Knowledge Work Support Systems (KWSS) outlined here, which can be very useful to the knowledge workers.