An integrated framework for group decision support systems design
Information and Management
The effect of task complexity and conflict handling styles on computer-supported negotiations
Information and Management
Knowledge creation in focus groups: can group technologies help?
Information and Management
Building Effective Decision Support Systems
Building Effective Decision Support Systems
Knowledge manipulation activities: results of a Delphi study
Information and Management
Why do people use information technology?: a critical review of the technology acceptance model
Information and Management
Knowledge Networks: Explaining Effective Knowledge Sharing in Multiunit Companies
Organization Science
An empirical investigation of KM styles and their effect on corporate performance
Information and Management
HICSS '03 Proceedings of the 36th Annual Hawaii International Conference on System Sciences (HICSS'03) - Track 4 - Volume 4
Strategic contributions of game rooms to knowledge management: some prelimenary insights
Information and Management
General Perspectives on Knowledge Management: Fostering a Research Agenda
Journal of Management Information Systems
Exploring barriers to knowledge flow at different knowledge management maturity stages
Information and Management
The development and application of a community maturity model
International Journal of Information Technology and Management
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In the IS literature, commitment is typically considered to involve organizational or managerial support for a system and not that of its users. This paper however reports on a field study involving 16 organizations that attempted to build user involvement in developing a knowledge management strategy by having them design it. Twenty-two IT-supported group workshops (involving 183 users) were run to develop action plans for better knowledge management that users would like to see implemented. Each workshop adopted the same problem structuring technique to assist group members develop a politically feasible action plan to which they were psychologically and emotionally dedicated. In addition to reviewing the problem structuring method, this paper provides qualitative insight into the factors a knowledge management strategy should have to encourage user commitment.