The facilitation role in group support systems environments
SIGCPR '93 Proceedings of the 1993 conference on Computer personnel research
The interdisciplinary study of coordination
ACM Computing Surveys (CSUR)
Net gain: expanding markets through virtual communities
Net gain: expanding markets through virtual communities
Organizational Learning: Creating, Retaining, and Transferring Knowledge
Organizational Learning: Creating, Retaining, and Transferring Knowledge
Virtual Community: Homesteading on the Electronic Frontier
Virtual Community: Homesteading on the Electronic Frontier
Cultivating Communities of Practice: A Guide to Managing Knowledge
Cultivating Communities of Practice: A Guide to Managing Knowledge
Leading Business Teams: How Teams Can Use Technology and Group Process Tools to Enhance Performance
Leading Business Teams: How Teams Can Use Technology and Group Process Tools to Enhance Performance
An Overview of Repository Technology
VLDB '94 Proceedings of the 20th International Conference on Very Large Data Bases
Motivation, Knowledge Transfer, and Organizational Forms
Organization Science
The Mutual Knowledge Problem and Its Consequences for Dispersed Collaboration
Organization Science
Supporting Knowledge Communities with Online Distance Learning System Platform
ICALT '01 Proceedings of the IEEE International Conference on Advanced Learning Technologies
Modeling contribution for virtual enterprise support
WETICE '03 Proceedings of the Twelfth International Workshop on Enabling Technologies: Infrastructure for Collaborative Enterprises
Evolving communities of practice: IBM global services experience
IBM Systems Journal
Trends in Enterprise Knowledge Management
Trends in Enterprise Knowledge Management
Process and technology challenges in swift-starting virtual teams
Information and Management
Knowledge Management Strategies: Toward a Taxonomy
Journal of Management Information Systems
Leadership Effectiveness in Global Virtual Teams
Journal of Management Information Systems
Performance-Centered Design of Knowledge-Intensive Processes
Journal of Management Information Systems
Collaboration Engineering with ThinkLets to Pursue Sustained Success with Group Support Systems
Journal of Management Information Systems
Editorial: Semantic Web and Web 2.0
Web Semantics: Science, Services and Agents on the World Wide Web
Expert Systems with Applications: An International Journal
Social relationship and its role in knowledge management systems usage
Information and Management
A maturity model based CoP evaluation framework: A case study of strategic CoPs in a Korean company
Expert Systems with Applications: An International Journal
Design and natural science research on information technology
Decision Support Systems
Building user commitment to implementing a knowledge management strategy
Information and Management
Design science in information systems research
MIS Quarterly
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Knowledge is considered as a strategic resource in the current economic age. Strategies, practices and tools for enhancing knowledge sharing and knowledge management KM in general became one important issue for knowledge-intensive organisations. Despite the demonstrated role of communities in sharing, capturing and creating knowledge, the literature is still missing standards for assessing their maturity. Even if several knowledge-oriented maturity models are provided at the enterprise level, few are focusing on communities as a mechanism for organisations to manage knowledge. This paper proposes a new community maturity model CoMM that was developed during a series of focus group meetings with professional KM experts. This CoMM assesses members' participation and collaboration and the KM capacity of any community. The practitioners were involved in all stages of the maturity model's development in order to maximise the resulting model's relevance and applicability. The model was piloted and subsequently applied within a chief knowledge officers' CKO professional association, as a community, to assess especially knowledge sharing among its members. This paper reports on the development and application of the initial version of CoMM and the associated method to apply it.