Process and technology challenges in swift-starting virtual teams

Authors:
Bjørn Erik Munkvold;Ilze Zigurs
Affiliations:
Department of Information Systems, Agder University College, Serviceboks 422, 4604 Kristiansand, Norway;College of Information Science & Technology, University of Nebraska at Omaha, 6001 Dodge Str., PKI 284E, Omaha, NE 68182-0116, USA
Venue:
Information and Management
Year:
2007

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Abstract

Virtual teams often face tight schedules and a need to start quickly and perform instantly. The goal of our study was to enhance understanding of the challenges faced by such teams. We used time-interaction-performance theory as the framework for following the processes and functions within virtual teams working on a systems development task. Our study provided a detailed examination of the group process, applied to virtual teams working under time pressure. The challenges faced by virtual teams in such settings showed that teams must work to enhance their effectiveness in multiple dimensions.