Facilitating group creativity: Experience with a group decision support system
Journal of Management Information Systems - Special Issue: Decision Support and Knowledge-Based Systems
Group decision support systems: the cultural factor
ICIS '89 Proceedings of the tenth international conference on Information Systems
Communications of the ACM - Special issue on computer graphics: state of the arts
Culture: a fourth dimension of group support systems
Communications of the ACM
Virtual teams: reaching across space, time, and organizations with technology
Virtual teams: reaching across space, time, and organizations with technology
Information and Management
Group decision support systems and incentive structures
Information and Management
Examining the conflicting results of GDSS research
Information and Management
Information acquisition in group decision making
Information and Management
An emprical study of best practices in virtual teams
Information and Management
Cultural differences explaining the differences in results in GSS: implications for the next decade
Decision Support Systems - Special issue: Decision support systems: Directions for the next decade
Preparing to work in the virtual organization
Information and Management
Bridging Space Over Time: Global Virtual Team Dynamics and Effectiveness
Organization Science
The Mutual Knowledge Problem and Its Consequences for Dispersed Collaboration
Organization Science
HICSS '01 Proceedings of the 34th Annual Hawaii International Conference on System Sciences ( HICSS-34)-Volume 1 - Volume 1
Information Systems Development by US-Norwegian Virtual Teams: Implications of Time and Space
HICSS '02 Proceedings of the 35th Annual Hawaii International Conference on System Sciences (HICSS'02)-Volume 1 - Volume 1
Misattribution and Attributional Redirection in Distributed Virtual Groups
HICSS '02 Proceedings of the 35th Annual Hawaii International Conference on System Sciences (HICSS'02)-Volume 8 - Volume 8
Researching on Teams with Multiple Boundaries
HICSS '02 Proceedings of the 35th Annual Hawaii International Conference on System Sciences (HICSS'02)-Volume 8 - Volume 8
New Methods for Studying Global Virtual Teams: Towards a Multi-Faceted Approach
HICSS '01 Proceedings of the 34th Annual Hawaii International Conference on System Sciences ( HICSS-34)-Volume 8 - Volume 8
Conflict Management Styles of Users and Analysts, and Their Impact on Conflict Resolution 1
HICSS '99 Proceedings of the Thirty-second Annual Hawaii International Conference on System Sciences-Volume 7 - Volume 7
An assessment of group support systems experimental research: methodology and results
Journal of Management Information Systems - Special issue: GSS insights: a look back at the lab, a look forward from the field
Exploring the application and acceptance of group support systems in Africa
Journal of Management Information Systems - Special issue: GSS insights: a look back at the lab, a look forward from the field
Is anybody out there?: antecedents of trust in global virtual teams
Journal of Management Information Systems - Special section: Managing virtual workplaces and teleworking with information technology
Journal of Management Information Systems - Special issue: Information technology and its organizational impact
Mastering Virtual Teams
Preparing undergraduate students for work in virtual product development teams
Computers & Education
Proceedings of the 2006 ACM SIGMIS CPR conference on computer personnel research: Forty four years of computer personnel research: achievements, challenges & the future
Proceedings of the 2007 ACM SIGMIS CPR conference on Computer personnel research: The global information technology workforce
Process and technology challenges in swift-starting virtual teams
Information and Management
New product development team intelligence: Antecedents and consequences
Information and Management
A model to develop effective virtual teams
Decision Support Systems
Journal of Management Information Systems
Cultural diversity of distributed teams
Proceedings of the special interest group on management information system's 47th annual conference on Computer personnel research
Retrospective analysis of cross-culture communication
Proceedings of the 3rd international conference on Intercultural collaboration
Individual Virtual Competence and Its Influence on Work Outcomes
Journal of Management Information Systems
The Impact of Communication Medium on Virtual Team Group Process
Information Resources Management Journal
Trust and knowledge sharing in diverse global virtual teams
Information and Management
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Virtual teams cut across organizational cultures, national cultures, and functional areas, thereby increasing group heterogeneity, which may result in increased conflict among team members and less effective performance of the team. Our study explored the relationships that might exist among the heterogeneity of the virtual teams, their collaborative conflict management style, and their performance outcomes. The paper reports the findings of a laboratory experiment in which homogeneous and heterogeneous virtual teams, consisting of subjects from the USA and India, worked independently on a decision task involving the adoption of a computer use fee by an online university. Team members, used a web-based group decision support system (GDSS) that allowed them the opportunity to discuss task options, critique suggestions, and vote on the result. The data analyses suggested that collaborative conflict management style positively impacted satisfaction with the decision making process, perceived decision quality, and perceived participation of the virtual teams. There was weak evidence that links a group's heterogeneity to its collaborative conflict management styles.