Fundamental concepts and approaches for investigating virtual teamwork (panel session)
ICIS '00 Proceedings of the twenty first international conference on Information systems
The relevance of social issues in ubiquitous computing environments
Communications of the ACM
Knowledge integration in virtual teams: the potential role of KMS
Journal of the American Society for Information Science and Technology
WETICE '03 Proceedings of the Twelfth International Workshop on Enabling Technologies: Infrastructure for Collaborative Enterprises
Aligning IS research and practice: a research agenda for virtual work
Advanced topics in information resources management
Virtual teams: a review of current literature and directions for future research
ACM SIGMIS Database
European Journal of Information Systems
Effects of culture on computer-supported international collaborations
International Journal of Human-Computer Studies - Incorporating knowledge acquisition
Cultural patterns in software process mishaps: incidents in global projects
HSSE '05 Proceedings of the 2005 workshop on Human and social factors of software engineering
European Journal of Information Systems - Special issue: From technical to socio-technical change: Tackling the human and organizational aspects of systems development projects
Conceptualizing the Awareness of Collaboration: A Qualitative Study of a Global Virtual Team
Computer Supported Cooperative Work
Utilizing knowledge context in virtual collaborative work
Decision Support Systems - Special issue: Collaborative work and knowledge management
Exploring virtual team-working effectiveness in the construction sector
Interacting with Computers
Procedural coordination and offshored software tasks: Lessons from two case studies
Information and Management
Managing risk in offshore systems development
Communications of the ACM
The proximal-virtual team continuum: A study of performance: Research Articles
Journal of the American Society for Information Science and Technology
Understanding the Impact of Collaboration Software on Product Design and Development
Information Systems Research
The Journal of Strategic Information Systems
Multi-team facilitation of very large-scale distributed meetings
ECSCW'03 Proceedings of the eighth conference on European Conference on Computer Supported Cooperative Work
Owning the Code: Status Closure in Distributed Groups
Organization Science
Toward a theory to study the use of collaborative product commerce for product development
Information Technology and Management
Behavioral complexity theory of media selection: a proposed theory for global virtual teams
Journal of Information Science
An Inductively Derived Model of Leader-Initiated Relationship Building with Virtual Team Members
Journal of Management Information Systems
Journal of Management Information Systems
Conflicts between privacy and property: The discourse in personal and organizational knowledge
The Journal of Strategic Information Systems
Globally distributed software development project performance: an empirical analysis
Proceedings of the the 6th joint meeting of the European software engineering conference and the ACM SIGSOFT symposium on The foundations of software engineering
Because Time Matters: Temporal Coordination in Global Virtual Project Teams
Journal of Management Information Systems
Team Boundary Issues Across Multiple Global Firms
Journal of Management Information Systems
Scandinavian Journal of Information Systems
CASCON '07 Proceedings of the 2007 conference of the center for advanced studies on Collaborative research
Missing links: building critical social ties for global collaborative teamwork
Communications of the ACM - The psychology of security: why do good users make bad decisions?
A dynamic perspective of trust in virtual teams: the role of task, technology and time
International Journal of Networking and Virtual Organisations
Flows, bridges and brokers: exploring the development of trust relations in a distributed work group
International Journal of Networking and Virtual Organisations
International Journal of Networking and Virtual Organisations
International Journal of Networking and Virtual Organisations
The virtual organisation: a new organisational form?
International Journal of Networking and Virtual Organisations
Trust in virtual organisations: a synthesis of the literature
International Journal of Networking and Virtual Organisations
Building trust and commitment in a global organisation
International Journal of Networking and Virtual Organisations
Organising for networking and virtual teams the effects of the legal environment
International Journal of Networking and Virtual Organisations
Games for virtual team building
Proceedings of the 7th ACM conference on Designing interactive systems
A model to develop effective virtual teams
Decision Support Systems
Operationalization of technology use and cooperation in CSCW
Proceedings of the 2008 ACM conference on Computer supported cooperative work
The cinematic mode of organizing: Media and the problem of attention in organization theory
Information and Organization
Culture as kaleidoscope: navigating cultural tensions in global collaboration
Proceedings of the 2009 international workshop on Intercultural collaboration
The impact of multiple team memberships in leader: member exchange relationship (LMX)
Proceedings of the 2009 international workshop on Intercultural collaboration
International Journal of Networking and Virtual Organisations
International Journal of Networking and Virtual Organisations
Training Students to Work Effectively in Partially Distributed Teams
ACM Transactions on Computing Education (TOCE)
Information Systems Research
Facebook as an academic tool for ICT lecturers
Proceedings of the 2009 Annual Conference of the Southern African Computer Lecturers' Association
Analysis of a collaborative workflow process with distributed actors
Information Systems Frontiers
The Journal of Strategic Information Systems
Temporal transitions in participation flow in an asynchronous discussion forum
Computers & Education
The management of virtual collaborative design
International Journal of Networking and Virtual Organisations
Distributed Information System Development: Review of Some Management Issues
OTM '09 Proceedings of the Confederated International Workshops and Posters on On the Move to Meaningful Internet Systems: ADI, CAMS, EI2N, ISDE, IWSSA, MONET, OnToContent, ODIS, ORM, OTM Academy, SWWS, SEMELS, Beyond SAWSDL, and COMBEK 2009
Virtual workgroups in offshore systems development
Information and Software Technology
Disengaging from a distributed research project: Refining a model of group departures
Journal of the American Society for Information Science and Technology
Managing perceived communication failures with affordances of ICTs
Computers in Human Behavior
Mobile collaboration: exploring the role of social capital
ACM SIGMIS Database
Global IT teams and project success
Proceedings of the 2010 Special Interest Group on Management Information System's 48th annual conference on Computer personnel research on Computer personnel research
Antecedents of awareness in virtual teams
CRIWG'09 Proceedings of the 15th international conference on Groupware: design, implementation, and use
Journal of Information Science
Proceedings of the 3rd international conference on Intercultural collaboration
A design science based evaluation framework for patterns
ACM SIGMIS Database
Coordinating global virtual teams: building theory from a case study of software development
CAiSE'10 Proceedings of the 22nd international conference on Advanced information systems engineering
A case study of student software teams using computer- supported software
CTS'05 Proceedings of the 2005 international conference on Collaborative technologies and systems
Research Note---Mapping the Field of Virtual Work: A Cocitation Analysis
Information Systems Research
A novel approach to global software development for chartered enterprises
International Journal of Computer Applications in Technology
A review of non-technical issues in global software development
International Journal of Computer Applications in Technology
Dynamic collaboration: participant-driven agile processes for complex tasks
ACM SIGMIS Database
Editor's comments: perspectives on time
MIS Quarterly
Foundations of Organizational Trust: What Matters to Different Stakeholders?
Organization Science
Managing invisible users in interactive networked collaborative environment
CIT'11 Proceedings of the 5th WSEAS international conference on Communications and information technology
Evaluating the value of collaboration systems in collocated teams: A longitudinal analysis
Computers in Human Behavior
The Influence of Virtuality on Social Networks Within and Across Work Groups: A Multilevel Approach
Journal of Management Information Systems
International Journal of Networking and Virtual Organisations
How virtual teams use their virtual workspace to coordinate knowledge
ACM Transactions on Management Information Systems (TMIS)
Bridging cultures via an online business simulation over different time zones
Proceedings of the 4th international conference on Intercultural Collaboration
Proceedings of the 4th international conference on Intercultural Collaboration
Information and Organization
Organizing for Innovation in the Digitized World
Organization Science
Organization Science
Reflected Knowledge and Trust in Global Collaboration
Management Science
Scaffolding Solutions to Business Problems: Trust Development as a Learning Process
International Journal of e-Collaboration
An Empirical Study of Knowledge Sharing Intention within Virtual Teams
International Journal of Knowledge Management
Functional or social?: exploring teams in online games
Proceedings of the 2013 conference on Computer supported cooperative work
International Journal of Technology and Human Interaction
Computers in Human Behavior
Aligning IS Research & Practice: A Research Agenda for Virtual Work
Information Resources Management Journal
Hybrid Offshoring: Composite Personae and Evolving Collaboration Technologies
Information Resources Management Journal
Participation in ICT-Enabled Meetings
Journal of Organizational and End User Computing
Personality and cognitive style as predictors of preference for working in virtual teams
Computers in Human Behavior
The Journal of Strategic Information Systems
Virtual Teams Demystified: An Integrative Framework for Understanding Virtual Teams
International Journal of e-Collaboration
Leadership Constraints: Leading Global Virtual Teams Through Environmental Complexity
International Journal of e-Collaboration
The “Mail-Order-Bride” (MOB) Phenomenon in the Cyberworld: An Interpretive Investigation
ACM Transactions on Management Information Systems (TMIS)
Course management system adoption and usage: A process theoretic perspective
Computers in Human Behavior
Proceedings of the 17th ACM conference on Computer supported cooperative work & social computing
A conceptual meta-framework for managing multicultural global virtual teams
International Journal of Networking and Virtual Organisations
Virtualisation of floricultural supply chains: A review from an Internet of Things perspective
Computers and Electronics in Agriculture
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Global virtual teams are internationally distributed groups of people with an organizational mandate to make or implement decisions with international components and implications. They are typically assigned tasks that are strategically important and highly complex. They rarely meet in person, conducting almost all of their interaction and decision making using communications technology. Although they play an increasingly important role in multinational organizations, little systematic is known about their dynamics or effectiveness. This study built a grounded theory of global virtual team processes and performance over time. We built a template based on Adaptive Structuration Theory (DeSanctis and Poole 1994) to guide our research, and we conducted a case study, observing three global virtual teams over a period of 21 months. Data were gathered using multiple methods, and qualitative methods were used to analyze them and generate a theory of global virtual team dynamics and effectiveness. First, we propose that effective global virtual team interaction comprises a series of communication incidents, each configured by aspects of the team's structural and process elements. Effective outcomes were associated with a fit among an interaction incident's form, decision process, and complexity. Second, effective global virtual teams sequence these incidents to generate a deep rhythm of regular face-to-face incidents interspersed with less intensive, shorter incidents using various media. These two insights are discussed with respect to other literature and are elaborated upon in several propositions. Implications for research and practice are also outlined.