Virtual teams: reaching across space, time, and organizations with technology
Virtual teams: reaching across space, time, and organizations with technology
Communications of the ACM
An emprical study of best practices in virtual teams
Information and Management
Virtual Teams: People Working Across Boundaries with Technology, Second Edition
Virtual Teams: People Working Across Boundaries with Technology, Second Edition
Working Knowledge: How Organizations Manage What They Know
Working Knowledge: How Organizations Manage What They Know
Communication and Trust in Global Virtual Teams
Organization Science
Introduction to the Special Issue: Communication Processes for Virtual Organizations
Organization Science
Bridging Space Over Time: Global Virtual Team Dynamics and Effectiveness
Organization Science
Developing Trust in Virtual Teams
HICSS '97 Proceedings of the 30th Hawaii International Conference on System Sciences: Information Systems Track-Collaboration Systems and Technology - Volume 2
Is anybody out there?: antecedents of trust in global virtual teams
Journal of Management Information Systems - Special section: Managing virtual workplaces and teleworking with information technology
Leadership Effectiveness in Global Virtual Teams
Journal of Management Information Systems
Virtual Team Trust: Instrument Development and Validation in an IS Educational Environment
Information Resources Management Journal
A conceptual meta-framework for managing multicultural global virtual teams
International Journal of Networking and Virtual Organisations
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This study explores the role of trust and relationships in geographically distributed teams (virtual teams) of development sector. Interviewed teams were surrounded by ground realities of their work locations, which included technology limitations, uncertainties and human constraints, which tend to obstruct development of trust and relationships. The needs for developing trust and relationships identified during interviews were personal conduct characteristics of team members, like confidence, competence, reliability, interpersonal relationship, quality output, responsibility and commitment. Trust emerged as the core factor encompassing all relationships, among team members or between leader and members. The study revealed that trust is a precursor to relationships. Geographically distributed teams work within cognitive trust, where its members desire affective trust from the leader. Trust is not only a product of, but also a pre-requisite for optimal technology usage. Trust is not formally evaluated but is manifested in the quality of outcomes.