Working together in global virtual teams
The virtual workplace
Information Technologies and Social Orders
Information Technologies and Social Orders
Communication and Trust in Global Virtual Teams
Organization Science
Introduction to the Special Issue: Communication Processes for Virtual Organizations
Organization Science
Information Systems Development by US-Norwegian Virtual Teams: Implications of Time and Space
HICSS '02 Proceedings of the 35th Annual Hawaii International Conference on System Sciences (HICSS'02)-Volume 1 - Volume 1
Is anybody out there?: antecedents of trust in global virtual teams
Journal of Management Information Systems - Special section: Managing virtual workplaces and teleworking with information technology
Validating instruments in MIS research
MIS Quarterly
Beyond concern: a privacy-trust-behavioral intention model of electronic commerce
Information and Management
Beyond concern: a privacy-trust-behavioral intention model of electronic commerce
Information and Management
An investigation of the role of trust in virtual project management success
International Journal of Networking and Virtual Organisations
The role of social capital in virtual teams and organisations: corporate value creation
International Journal of Networking and Virtual Organisations
The Journal of Strategic Information Systems
Trust in virtual organisations: a synthesis of the literature
International Journal of Networking and Virtual Organisations
Goal Setting and Trust in a Security Management Context
Information Security Journal: A Global Perspective
A model of transiting individual efforts to the outcomes of virtual team
Proceedings of the 4th International Conference on Uniquitous Information Management and Communication
Cultural and organisational commitment in the context of e-banking
International Journal of Internet Technology and Secured Transactions
The Role of Communication and Trust in Global Virtual Teams: A Social Network Perspective
Journal of Management Information Systems
International Journal of Networking and Virtual Organisations
Project Commitment in the Context of Information Security
International Journal of Information Technology Project Management
Personality and cognitive style as predictors of preference for working in virtual teams
Computers in Human Behavior
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Trust is a major factor influencing the cohesiveness among virtual team members. While recent research in the fields of information systems and management has examined this construct, there are no existing instruments that measure all the different bases of trust. Drawing on the literature, three different bases of trust applicable to virtual teams have been identified: personality-based, institutional-based, and cognitive trust, with cognitive trust further subdivided into three dimensions: stereotyping, unit grouping, and reputation categorization. This paper reports on the development of an instrument to capture these three bases of trust. Using exploratory, and thereafter, confirmatory factor analysis, the instrument is validated, and the psychometric properties of the constructs are verified in the context of U.S.-Canadian student virtual teams engaged in systems development projects. In addition to confirming the conceptual bases of trust, the instrument validation process found that stereotyping in virtual teams can be of three distinct types: message-based, physical appearance/behavior-based, and technology-based. The development and validation of this instrument should enable future researchers to measure virtual team trust in a broad range of technology and team configurations.