Interorganizational systems and trust in strategic alliances
ICIS '99 Proceedings of the 20th international conference on Information Systems
Interpreting Dimensions of Consumer Trust in E-Commerce
Information Technology and Management
Technology trust in B2B electronic commerce: conceptual foundations
Business strategies for information technology management
Impersonal trust in B2B electronic commerce: a process view
The economic and social impacts of e-commerce
Trust-building mechanisms utilized in outsourced IS development projects: a case study
Information and Management
The Impact of Technology on Relationships within Organizations
Information Technology and Management
Human resource information systems (HRIS) and technology trust
Journal of Information Science
A theoretical inter-organizational trust-based security model
The Knowledge Engineering Review
A synthesizing framework for technology and content choices for information exchange
Information Technology and Management
Knowledge sharing in cross-boundary information system development in the public sector
Information Technology and Management
Trust in inter-organizational exchanges: a case study in business to business electronic commerce
Decision Support Systems
International Journal of Human-Computer Studies
Perceived Information Quality in Data Exchanges: Effects on Risk, Trust, and Intention to Use
Information Systems Research
The Antecedents and Performance Implications of Cooperative Exchange Norms
Organization Science
The Antecedents and Performance Implications of Cooperative Exchange Norms
Organization Science
Journal of Information Science
Interpersonal Traits, Complementarity, and Trust in Virtual Collaboration
Journal of Management Information Systems
Individual Trust in Online Firms: Scale Development and Initial Test
Journal of Management Information Systems
Electronic Commerce Research and Applications
Exploring Physician Adoption of EMRs: A Multi-Case Analysis
Journal of Medical Systems
An integrative model of trust on IT outsourcing: Examining a bilateral perspective
Information Systems Frontiers
Deconstructing mobile commerce service with continuance intention
International Journal of Mobile Communications
A framework for a network-level performance measurement system in SME networks
International Journal of Networking and Virtual Organisations
Interorganisational trust in B2B commerce
International Journal of Networking and Virtual Organisations
Contrast and Assimilation Effects on Consumers' Trust in Internet Companies
International Journal of Electronic Commerce
Communities of Practice and Its Effects on Firm Performance: A Process-Oriented Study
KES-AMSTA '09 Proceedings of the Third KES International Symposium on Agent and Multi-Agent Systems: Technologies and Applications
Time: a method of detecting the dynamic variances of trust
Proceedings of the 4th workshop on Information credibility
The antecedent factors on trust and commitment in supply chain relationships
Computer Standards & Interfaces
Consumer trust in e-commerce web sites: A meta-study
ACM Computing Surveys (CSUR)
Trust and TAM in online shopping: an integrated model
MIS Quarterly
Foundations of Organizational Trust: What Matters to Different Stakeholders?
Organization Science
Critical factors in collaborative software development in supply chain management
International Journal of Information Technology and Management
System Design Features and Repeated Use of Electronic Data Exchanges
Journal of Management Information Systems
Knowledge risks in organizational networks: An exploratory framework
The Journal of Strategic Information Systems
Factors of stickiness in transfers of know-how between MNC units
The Journal of Strategic Information Systems
Trust facilitating good software outsourcing relationships
EuroSPI'06 Proceedings of the 13th European conference on Software Process Improvement
Determinants of relationship quality for IS/IT outsourcing success in public sector
Information Systems Frontiers
Small firms in multipartner R&D alliances: Gaining benefits by acquiescing
Journal of Engineering and Technology Management
Adoption and Impacts of Interorganizational Business Process Standards: Role of Partnering Synergy
Information Systems Research
International Journal of Human Capital and Information Technology Professionals
IT Offshoring: Trust Views from Client and Vendor Perspectives
International Journal of Information Technology Project Management
Virtual Team Trust: Instrument Development and Validation in an IS Educational Environment
Information Resources Management Journal
Client-Vendor Relationships in Offshore Applications Development: An Evolutionary Framework
Information Resources Management Journal
Hybrid Relational-Contractual Governance for Business Process Outsourcing
Journal of Management Information Systems
Proceedings of the 6th International Conference on Theory and Practice of Electronic Governance
Antecedents and consequences of trust in a social media brand: A cross-cultural study of Twitter
Computers in Human Behavior
The Journal of Strategic Information Systems
International Journal of Information Systems and Social Change
Computers and Industrial Engineering
Interorganizational information systems visibility and supply chain performance
International Journal of Information Management: The Journal for Information Professionals
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A conceptual challenge in exploring the role of trust in interorganizational exchange is translating an inherently individual-level concept-trust-to the organizational-level outcome of performance. We define interpersonal and interorganizational trust as distinct constructs and draw on theories of interorganizational relations to derive a model of exchange performance. Specifically, we investigate the role of trust in interfirm exchange at two levels of analysis and assess its effects on negotiation costs, conflict, and ultimately performance. Propositions were tested with data from a sample of 107 buyer-supplier interfirm relationships in the electrical equipment manufacturing industry using a structural equation model. The results indicate that interpersonal and interorganizational trust are related but distinct constructs, and play different roles in affecting negotiation processes and exchange performance. Further, the hypotheses linking trust to performance receive some support, although the precise nature of the link is somewhat different than initially proposed. Overall, the results show that trust in interorganizational exchange relations clearly matters.