Communication and Trust in Global Virtual Teams
Organization Science
HICSS '00 Proceedings of the 33rd Hawaii International Conference on System Sciences-Volume 1 - Volume 1
Learning Through Telemedicine Networks
HICSS '03 Proceedings of the 36th Annual Hawaii International Conference on System Sciences (HICSS'03) - Track 6 - Volume 6
Trust, Trait Theory, and Collaboration in Telemedicine: A Circumplex Perspective
HICSS '03 Proceedings of the 36th Annual Hawaii International Conference on System Sciences (HICSS'03) - Track 6 - Volume 6
Is anybody out there?: antecedents of trust in global virtual teams
Journal of Management Information Systems - Special section: Managing virtual workplaces and teleworking with information technology
What Trust Means in E-Commerce Customer Relationships: An Interdisciplinary Conceptual Typology
International Journal of Electronic Commerce
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International Journal of Electronic Commerce
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End-user training methods: what we know, need to know
ACM SIGMIS Database
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Journal of Management Information Systems
The Role of Communication and Trust in Global Virtual Teams: A Social Network Perspective
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Factors Affecting Bloggers' Knowledge Sharing: An Investigation Across Gender
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Personality and cognitive style as predictors of preference for working in virtual teams
Computers in Human Behavior
E-Leadership and Trust Management: Exploring the Moderating Effects of Team Virtuality
International Journal of Technology and Human Interaction
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Trust has been a focus of research on virtual collaboration in distributed teams, e-commerce, e-learning, and telemedicine. Central to several models of trust and virtual collaboration is user's disposition to trust. This construct, however, has generally been conceptualized in as a stand-alone trait without a substantive theoretical background in personality theory. This paper advances the interpersonal circumplex model (ICM) as a theoretical framework for understanding the role of personal traits in collaboration in virtual contexts. The ICM posits that tendencies in interpersonal interaction stem from personal dispositions that can be understood in terms of dimensions of power and affiliation, fundamental constituents of user's personality. We develop a model that proposes that interpersonal traits, specifically, personality type as defined by the circumplex, affect the individual's disposition to trust, perceived trustworthiness, communication, and thereby affects willingness to collaborate and the sustainability and productivity of the collaboration. The model enables us to unpack the black box concepts of disposition to trust, faith in others, and trusting stance that are currently incorporated in theories of trust in information systems. The theory also enables explanation of trust dynamics at the dyadic and group levels. We develop propositions positing that individual's traits and dyadic complementarity are mediating factors in interpersonal trust and willingness to use new technologies and significantly affect the initiation, duration, and productivity of computer-mediated collaboration.