A theoretical assessment of the user-satisfaction construct in information systems research

The importance of learning style in end-user training

MIS Quarterly

The measurement of end-user computing satisfaction: theoretical and methodological issues

MIS Quarterly

Quality end user-developed applications: some essential ingredients

ACM SIGMIS Database

The role of a natural language interface in diffusing computer assisted journalism: an empirical investigation

SIGCPR '93 Proceedings of the 1993 conference on Computer personnel research

The effect of learning style and method of instruction on the achievement, efficiency and satisfaction of end-users learning computer software

SIGCPR '93 Proceedings of the 1993 conference on Computer personnel research

The role of stakeholders' expectations in predicting information systems implementation outcomes

SIGCPR '93 Proceedings of the 1993 conference on Computer personnel research

End-user computing abilities and the use of information systems

ACM SIGCPR Computer Personnel

The effect of definitional variations on users' evaluations of information systems

ACM SIGMIS Database

The relationship between user participation and user satisfaction: an investigation of four contingency factors

MIS Quarterly

The measurement of information systems effectiveness: evaluating a measuring instrument

ACM SIGMIS Database

Task-technology fit and individual performance

MIS Quarterly

Factors influencing electronic data interchange success

ACM SIGMIS Database

The relationship between some decision and task environment characteristics and information systems effectiveness: empirical evidence from Egypt

SIGCPR '96 Proceedings of the 1996 ACM SIGCPR/SIGMIS conference on Computer personnel research

Information technology adoption across time: a cross-sectional comparison of pre-adoption and post-adoption beliefs

MIS Quarterly

The influence of persuasion, training and experience on user perceptions and acceptance of IT innovation

ICIS '00 Proceedings of the twenty first international conference on Information systems

Computer-assisted evaluation of interface designs

ACM SIGMIS Database

Information Systems Knowledge: Foundations, Definitions, and Applications

Information Systems Frontiers

A Framework for Improving the Requirements Engineering Process Management

Software Quality Control

Task difficulty, task variability and satisfaction with management support systems

Information and Management

A Framework for Analysis of Data Quality Research

IEEE Transactions on Knowledge and Data Engineering

A validation of the end-user computing satisfaction instrument in Taiwan

Information and Management

Satisfaction/dissatisfaction: are users predisposed?

Information and Management

Using resource-based theory to interpret the successful adoption and use of information systems and technology in manufacturing small and medium-sized enterprises

European Journal of Information Systems

An Approach to Evaluating E-Business Information Systems Projects

Information Systems Frontiers

Assessment of learner satisfaction with asynchronous electronic learning systems

Information and Management

Evaluating stakeholders' views of delivered IS effectiveness: perceptions versus perceptions and expectations

Technologies & methodologies for evaluating information technology in business

The conceptualization and empirical validation of web site user satisfaction

Information and Management

It's all about attitude: revisiting the technology acceptance model

Decision Support Systems

An empirical test of the DeLone-McLean model of information system success

ACM SIGMIS Database

Managing user acceptance towards enterprise resource planning (ERP) systems: understanding the dissonance between user expectations and managerial policies

European Journal of Information Systems - Special issue: Making enterprise systems work

Assessment of employees' perceptions of service quality and satisfaction with e-business

Proceedings of the 2006 ACM SIGMIS CPR conference on computer personnel research: Forty four years of computer personnel research: achievements, challenges & the future

Exploring the effects of dependability on enterprise applications success in e-business

Proceedings of the 2006 ACM SIGMIS CPR conference on computer personnel research: Forty four years of computer personnel research: achievements, challenges & the future

User satisfaction from commercial web sites: the effect of design and use

Information and Management

Application of KM measures to the impact of a specialized groupware system on corporate productivity and operations

Information and Management

Assessment of employees' perceptions of service quality and satisfaction with e-business

International Journal of Human-Computer Studies - Human-computer interaction research in the managemant information systems discipline

Toward an understanding of Web-based subscription database acceptance

Journal of the American Society for Information Science and Technology

A model for evaluating information center success

Journal of Management Information Systems

IT value: the great divide between qualitative and quantitative and individual and organizational measures

Journal of Management Information Systems - Special issue: Impacts of information technology investment on organizational performance

Examining the technology acceptance model using physician acceptance of telemedicine technology

Journal of Management Information Systems - Special section: Strategic and competitive information systems

The effect of computer-mediated communication on agreement and acceptance

Journal of Management Information Systems - Special section: Data mining

Determinants of information center success

Journal of Management Information Systems

Successful strategies for user participation in systems development

Journal of Management Information Systems - Special section: Strategic and competitive information systems

Beyond accuracy: what data quality means to data consumers

Journal of Management Information Systems

Engagement of external expertise in information systems implementation

Journal of Management Information Systems - Special section: Strategic and competitive information systems

An experimental investigation of web-based information systems success in the context of electronic commerce

Decision Support Systems

Measuring user satisfaction with knowledge management systems: scale development, purification, and initial test

Computers in Human Behavior

Trust in health infomediaries

Decision Support Systems

The perceptual evaluation of information systems using the construct of user satisfaction: case study of a large french group

ACM SIGMIS Database

Research Note-Two Competing Perspectives on Automatic Use: A Theoretical and Empirical Comparison

Information Systems Research

Reconceptualizing System Usage: An Approach and Empirical Test

Information Systems Research

ERP systems adoption: An exploratory study of the organizational factors and impacts of ERP success

Information and Management

HCI is in business---focusing on organizational tasks and management

interactions - Designing for seniors: innovations for graying times

Interpersonal Traits, Complementarity, and Trust in Virtual Collaboration

Journal of Management Information Systems

The Meaning and Measurement of User Satisfaction: A Multigroup Invariance Analysis of the End-User Computing Satisfaction Instrument

Journal of Management Information Systems

A Multidimensional Commitment Model of Volitional Systems Adoption and Usage Behavior

Journal of Management Information Systems

Determinants of success for application service provider: An empirical test in small businesses

International Journal of Human-Computer Studies

Examining a Model of Information Technology Acceptance by Individual Professionals: An Exploratory Study

Journal of Management Information Systems

Multi-criteria evaluation of the web-based e-learning system: A methodology based on learner satisfaction and its applications

Computers & Education

System deep usage in post-acceptance stage: a literature review and a new research framework

International Journal of Business Information Systems

The effect of switching costs on intent to switch: an application in IS service provision markets

International Journal of Mobile Communications

The pivotal position of the CIO in IT infrastructure

International Journal of Information Technology and Management

Assessing the computer attitudes of students: An Asian perspective

Computers in Human Behavior

An exploratory study of the selection of communication media: The relationship between flow and communication outcomes

Decision Support Systems

An empirical investigation of habitual usage and past usage on technology acceptance evaluations and continuance intention

ACM SIGMIS Database

Measuring success of electronic trading in the insurance industry: operationalising the disconfirmation of expectations paradigm

Behaviour & Information Technology

TAM-based success modeling in ERP

Interacting with Computers

Overcoming Online Information Privacy Concerns: An Information-Processing Theory Approach

Journal of Management Information Systems

How Endogenous Motivations Influence User Intentions: Beyond the Dichotomy of Extrinsic and Intrinsic User Motivations

Journal of Management Information Systems

An architecture evaluation of campus systems toward SOA

Mobility '08 Proceedings of the International Conference on Mobile Technology, Applications, and Systems

An empirical study of the end-user satisfaction with information systems using the Doll and Torkzadeh instrument

International Journal of Business Information Systems

Intranet satisfaction questionnaire: Development and validationof a questionnaire to measure user satisfaction with the Intranet

Computers in Human Behavior

E-auction web assessment model in China

Electronic Commerce Research

Application of KM measures to the impact of a specialized groupware system on corporate productivity and operations

Information and Management

User satisfaction from commercial web sites: The effect of design and use

Information and Management

Understanding the role of an IT artifact in online service continuance: An extended perspective of user satisfaction

Computers in Human Behavior

What drives members to continue sharing knowledge in a virtual professional community? the role of knowledge self-efficacy and satisfaction

KSEM'07 Proceedings of the 2nd international conference on Knowledge science, engineering and management

A user-decided service model and resource management in a cooperative WiMAX/HSDPA network

ICC'09 Proceedings of the 2009 IEEE international conference on Communications

A study of interactive qualitative at online shopping behavior

WSEAS Transactions on Information Science and Applications

I'm just burned out: Understanding information system compatibility with personal values and role-based stress in a nursing context

Computers in Human Behavior

Antecedents of application service continuance: A synthesis of satisfaction and trust

Expert Systems with Applications: An International Journal

Measuring data warehousing success: an empirical investigation applying the DeLone and McLean model

International Journal of Data Analysis Techniques and Strategies

Measuring user-satisfaction with electronic consumer products: The Consumer Products Questionnaire

International Journal of Human-Computer Studies

An empirical investigation of the factors affecting data warehousing success

MIS Quarterly

Understanding changes in belief and attitude toward information technology usage: a theoretical model and longitudinal test

MIS Quarterly

Extending the understanding of end user information systems satisfaction formation: an equitable needs fulfillment model approach

MIS Quarterly

Effects of IS characteristics on e-business success factors of small- and medium-sized enterprises

Computers in Human Behavior

Connecting IT Services Operations to Services Marketing Practices

Journal of Management Information Systems

Impact of Technostress on End-User Satisfaction and Performance

Journal of Management Information Systems

Examining success factors in the adoption of digital object identifier systems

Electronic Commerce Research and Applications

Investigating the use of information technology in managing innovation: A case study from a university technology transfer office

Journal of Engineering and Technology Management

Learning continuance of accounting information systems – an expectation-confirmation perspective

International Journal of Information Systems and Change Management

Case study: A bumpy road to success (or not): The case of Project Genesis at Nevada DMV

International Journal of Information Management: The Journal for Information Professionals

User satisfaction with Web-based DSS: The role of cognitive antecedents

International Journal of Information Management: The Journal for Information Professionals

The Application of the Theory of Reasoned Action to Senior Management and Strategic Information Systems

Information Resources Management Journal

The Role of Causal Attributions in Explaining the Link Between User Participation and Information System Success

Information Resources Management Journal

End-User's Disconfirmed Expectations and the Success of Information Systems

Information Resources Management Journal

Exploring a "Gap" Model of Information Services Quality

Information Resources Management Journal

The Impact of User Satisfaction on Computer-Mediated Communication Acceptance: A Causal Path Model

Information Resources Management Journal

Innovation Adoption of EDI

Information Resources Management Journal

A Comprehensive Model for Assessing the Quality and Productivity of the Information Systems Function: Toward a Theory for Information Systems Assessment

Information Resources Management Journal

The Applicability of TAM Outside North America: An Empirical Test in the United Kingdom

Information Resources Management Journal

User Developed Applications and Information Systems Success: A Test of DeLone and McLean's Model

Information Resources Management Journal

An Empirical Investigation on End-Users' Acceptance of Enterprise Systems

Information Resources Management Journal

Effects of Managerial Drivers and Climate Maturity on Knowledge-Management Performance: Empirical Validation

Information Resources Management Journal

The Influence of Attitude on the Acceptance and Use of Information Systems

Information Resources Management Journal

Mandatory Usage of Mobile IS by Unsophisticated Users: Welfare and Compatibility with Work

Information Resources Management Journal

Social influence and knowledge management systems use: evidence from panel data

MIS Quarterly

Sources of satisfaction and dissatisfaction with a learning management system in post-adoption stage: A critical incident technique approach

Computers in Human Behavior

Exploring the role of customer relationship management (CRM) systems in customer knowledge creation

Information and Management

Impact of different conceptualisations of system use on Facebook continuance

International Journal of Web Based Communities

Understanding the evolution of consumer trust in mobile commerce: a longitudinal study

Information Technology and Management