The measurement of end-user computing satisfaction
MIS Quarterly
Leveraging the new infrastructure: how market leaders capitalize on information technology
Leveraging the new infrastructure: how market leaders capitalize on information technology
Putting the enterprise into the enterprise system
Harvard Business Review
The relation between user satisfaction, usage of information systems and performance
Information and Management
Information and Management
Enterprise resource planning: the role of the CIO and it function in ERP
Communications of the ACM
Enterprise resource planning: ERP system migrations
Communications of the ACM
Enterprise resource planning: making ERP a success
Communications of the ACM
Measuring user satisfaction with data warehouses: an exploratory study
Information and Management
A framework for the ex-ante evaluation of ERP software
European Journal of Information Systems - Special issue on information systems evaluationpast, present and future
Oracle E-Business Suite Financials Handbook
Oracle E-Business Suite Financials Handbook
The critical success factors for ERP implementation: an organizational fit perspective
Information and Management
Executives' perceptions of the business value of information technology: a process-oriented approach
Journal of Management Information Systems - Special issue: Impacts of information technology investment on organizational performance
The implementation of business process reengineering
Journal of Management Information Systems - Special section: Toward a theory of business process change management
Critical factors for successful ERP implementation: exploratory findings from four case studies
Computers in Industry - Special issue: Current trends in ERP implementations and utilisation
Journal of Management Information Systems
Beyond critical success factors: A dynamic model of enterprise system innovation
International Journal of Information Management: The Journal for Information Professionals
Effective management of information systems function: an exploratory study of Indian organizations
International Journal of Information Management: The Journal for Information Professionals
Examining the critical success factors in the adoption of enterprise resource planning
Computers in Industry
Proceedings of the 10th International Conference on Information Integration and Web-based Applications & Services
Strategic alignment of ERP implementation stages: An empirical investigation
Information and Management
Proceedings of the 2010 conference on Bridging the Socio-technical Gap in Decision Support Systems: Challenges for the Next Decade
International Journal of Information Management: The Journal for Information Professionals
A conceptual model for the process of IT innovation adoption in organizations
Journal of Engineering and Technology Management
Effects of Reciprocal Investments and Relational Interaction in Deploying RFID Supply Chain Systems
International Journal of Enterprise Information Systems
The Core Critical Success Factors in Implementation of Enterprise Resource Planning Systems
International Journal of Enterprise Information Systems
Response of Small Enterprises to the Pressures of ERP Adoption
International Journal of Enterprise Information Systems
Operating performance of Chinese manufacturers in the wake of ERP implementation
International Journal of Business Information Systems
Critical success factors in enterprise resource planning systems: Review of the last decade
ACM Computing Surveys (CSUR)
International Journal of Enterprise Information Systems
International Journal of Enterprise Information Systems
A model to support IT infrastructure planning and the allocation of IT governance authority
Decision Support Systems
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We examined the relationships between the success of ERP system adoption, extent of business process improvement (BPI), and organizational performance and investigated the associations between the outcomes of these initiatives and such organizational factors as strategic intent, senior management support, and the status of the IT function within a company. A correlation analysis of 96 firms was made to test our hypothesis that the strategic intent to use ERP was closely related to the success of BPI, ERP, and organizational performance. The results also demonstrated that CEO-IT distance may have little direct bearing on the outcomes of ERP and BPI initiatives. A closer CEO-IT reporting relationship, however, was found to be associated with higher levels of senior management support for both types of enterprise projects. This empirical evidence reinforced the long-held assumption that organization-level benefits, BPI, and ERP success were closely related; and that these relationships were subject to the influence of the organizational variables.