Putting the enterprise into the enterprise system
Harvard Business Review
Enterprise resource planning: the role of the CIO and it function in ERP
Communications of the ACM
Enterprise resource planning systems: systems, life cycle, electronic commerce, and risk
Enterprise resource planning systems: systems, life cycle, electronic commerce, and risk
Mission Critical: Realizing the Promise of Enterprise Systems
Mission Critical: Realizing the Promise of Enterprise Systems
A Critical Success Factors Model For ERP Implementation
IEEE Software
The critical success factors for ERP implementation: an organizational fit perspective
Information and Management
ERP Critical Success Factors: An Exploration of the Contextual Factors in Public Sector Institutions
HICSS '02 Proceedings of the 35th Annual Hawaii International Conference on System Sciences (HICSS'02)-Volume 8 - Volume 8
HICSS '01 Proceedings of the 34th Annual Hawaii International Conference on System Sciences ( HICSS-34)-Volume 8 - Volume 8
Using a case study to test the role of three key social enablers in ERP implementation
Information and Management
A taxonomy of players and activities across the ERP project life cycle
Information and Management
ERP systems adoption: An exploratory study of the organizational factors and impacts of ERP success
Information and Management
A model for selecting an ERP system based on linguistic information processing
Information Systems
Information Technology for Development - IT Investments in Emerging Economies
The consistency among facilitating factors and ERP implementation success: A holistic view of fit
Journal of Systems and Software
ICSEA '08 Proceedings of the 2008 The Third International Conference on Software Engineering Advances
ICIME '09 Proceedings of the 2009 International Conference on Information Management and Engineering
Developing a practical framework for ERP readiness assessment using fuzzy analytic network process
Advances in Engineering Software
A practical model on controlling the ERP implementation risks
Information Systems
Competitive advantage of enterprise resource planning vendors in Iran
Information Systems
Beyond critical success factors: A dynamic model of enterprise system innovation
International Journal of Information Management: The Journal for Information Professionals
International Journal of Information Management: The Journal for Information Professionals
International Journal of Information Management: The Journal for Information Professionals
Information Systems implementation failure: Insights from prism
International Journal of Information Management: The Journal for Information Professionals
Critical decisions for ERP integration: Small business issues
International Journal of Information Management: The Journal for Information Professionals
The Core Critical Success Factors in Implementation of Enterprise Resource Planning Systems
International Journal of Enterprise Information Systems
Inception to Dissolution: E-Learning Initiative at an Indian Institute
Journal of Cases on Information Technology
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Implementation of Enterprise Resource Planning systems (ERPs) is a complex and costly process, which usually results in serious failures. The majority of previous studies and research projects have been conducted in identifying ERP Critical Success Factors (CSFs) rather than Critical Failure Factors (CFFs). On the other hand, most studies have been devoted to developed countries, while in developing countries, many companies have moved towards using such systems. The majority of IT/IS management standards and guidelines have been developed by technologically-leading countries. But developing countries, which mostly confront with especial challenges, have a different condition from the implicit assumptions of leading countries. Iran is one of these countries that many of its ERP implementation projects led to failure. There is no comprehensive study that identifies ERP CFFs in Iranian industries. The main purpose of this study is to identify such factors and classify them to help other industries, consultants and implementers to prevent failures in the implementation of ERP projects. So, at first, with the semi structured interviews and literature reviews, 47 failure factors were identified. After that a questionnaire developed and sent to ERP project team members in Iranian industries that failed in their ERP projects. Robust Exploratory Factor Analysis (EFA) has been used for data analysis, which finally classified critical failure factors in seven groups named as vendor and consultant, human resources, managerial, project management, processes, organizational and technical. The results of this study have provided a very useful reference for scholars and managers to identify the relevant issues of ERP projects failure in developing countries.