Factors used in the selection of packaged software in small businesses: views of owners and managers
Information and Management
The evolution of information systems in small firms
Information and Management
Putting the enterprise into the enterprise system
Harvard Business Review
Our experience and learning in ERP implementation
ACM SIGSOFT Software Engineering Notes
Information and Management
The collaborate/integrate business technology strategy
Communications of the ACM - Two decades of the language-action perspective
A methodology for ERP misfit analysis
Information and Management
The development of a network strategy for continuous improvement in SMEs: a case study
International Journal of Networking and Virtual Organisations
Software Development Project Risk: A Second Order Factor Model Validated in the Indian Context
International Journal of Information Technology Project Management
Commodity or competitive advantage? Analysis of the ERP value paradox
Electronic Commerce Research and Applications
The QoS-based MCDM system for SaaS ERP applications with Social Network
The Journal of Supercomputing
'Risky business': Perceptions of e-business risk by UK small and medium sized enterprises (SMEs)
International Journal of Information Management: The Journal for Information Professionals
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Small enterprises are facing significant challenges to become suppliers of bigger customers due to the excessive costs associated with accessing a vast market of potential customers. It is essential for small businesses to adopt an ERP system to maintain control of their operations and to compete globally. An ERP implementation is expensive and risky for all businesses, but it is still more challenging for small businesses, which have particular characteristics. We identified from archived literature, key decisions necessary in selecting and implementing an ERP system. While these critical decisions are applicable to all types of businesses, the focus of this research was to recommend the best practices for each one of these key decisions for small businesses. We interviewed six small businesses to recommend best practices for the critical decisions: (1) project team structure, (2) implementation strategy, (3) database conversion strategy, (4) transition technique, (5) risk management strategy and (6) change management strategy. Our results indicate that these best practices greatly enhanced the success of an ERP implementation for small businesses. Further, we recommend studying the impact of ERP systems on the small business' participation in supply chain management.