An examination of the IT satisfaction of small-business users
Information and Management
Potential of critical e-applications for engaging SMEs in e-business: a provider perspective
European Journal of Information Systems
Computer Security Risks in the Internet Era: Are Small Business Owners Aware and Proactive?
HICSS '06 Proceedings of the 39th Annual Hawaii International Conference on System Sciences - Volume 06
Information and Management
ERP Systems in SMEs: A Literature Review
HICSS '11 Proceedings of the 2011 44th Hawaii International Conference on System Sciences
International Journal of Information Management: The Journal for Information Professionals
Critical decisions for ERP integration: Small business issues
International Journal of Information Management: The Journal for Information Professionals
Strategic Intent and E-Business in SMEs: Enablers and Inhibitors
Information Resources Management Journal
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This paper explores the risk perceptions of key stakeholders in SMEs when making decisions on technology investments. Current literature focuses on the nature of the technology from a technical perspective and its associated benefits to the SME. We seek to make a contribution that builds on the small but growing work, which views investment technology decisions as the outcome of a process of both objective and subjective risk assessment. Evidence presented in this paper suggests that subjective elements play an important part in assessing technology risks. Our empirical findings are that both e-business experience and the role of the decision-maker within the firm influences risk perception, whereas, sector differences are more modest. One implication of our findings is that policy interventions should be more sensitive and targeted at different types of stakeholders - owners, IT professionals and other individuals rather than on the sector in which the SME operates.