Why information systems fail: a case study approach
Why information systems fail: a case study approach
Implementing SAP R/3 (2nd ed.)
Implementing SAP R/3 (2nd ed.)
Putting the enterprise into the enterprise system
Harvard Business Review
Enterprise resource planning: cultural fits and misfits: is ERP a universal solution?
Communications of the ACM
The illusion of ‘best practice’ in information systems for operations management
European Journal of Information Systems
Fit, failure, and the house of horrors: toward a configurational theory of IS project failure
ICIS '97 Proceedings of the eighteenth international conference on Information systems
European Journal of Information Systems
A Critical Success Factors Model For ERP Implementation
IEEE Software
The critical success factors for ERP implementation: an organizational fit perspective
Information and Management
Information Systems Research
Assessing the Validity of IS Success Models: An Empirical Testand Theoretical Analysis
Information Systems Research
HICSS '01 Proceedings of the 34th Annual Hawaii International Conference on System Sciences ( HICSS-34)-Volume 8 - Volume 8
Towards the development of a social capital approach to evaluating change management interventions
European Journal of Information Systems - Special issue: From technical to socio-technical change: Tackling the human and organizational aspects of systems development projects
Learning to Implement Enterprise Systems: An Exploratory Study of the Dialectics of Change
Journal of Management Information Systems
Journal of Management Information Systems
ERP systems adoption: An exploratory study of the organizational factors and impacts of ERP success
Information and Management
Organisational factors for successful implementation of ERP systems
International Journal of Business Information Systems
Examining the critical success factors in the adoption of enterprise resource planning
Computers in Industry
ERP systems implementation success factors: IS and non-IS managers' perceptions
International Journal of Business Information Systems
Building a Common Understanding of Critical Success Factors for an ERP Project Implementation
Proceedings of the 2008 conference on Collaborative Decision Making: Perspectives and Challenges
ICA3PP '09 Proceedings of the 9th International Conference on Algorithms and Architectures for Parallel Processing
What leads to post-implementation success of ERP? An empirical study of the Chinese retail industry
International Journal of Information Management: The Journal for Information Professionals
Critical success factors in enterprise resource planning systems: Review of the last decade
ACM Computing Surveys (CSUR)
International Journal of Enterprise Information Systems
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Enterprise systems (often referred to as enterprise resource planning (ERP) systems) can help organisations manage their key resources: money, staff, products, customers and suppliers, more effectively. Like many new technologies, ERP has been accompanied by vendor hype and stories of implementation failure. Work on critical success factors (CSFs) should encourage more appropriate implementation practice; however many CSF studies conclude with a list of factors but provide little further guidance. This paper presents a new model of ERP CSFs which draws upon existing work in IS innovation and on simulation ideas in order to better understand the relationships between CSFs and to encourage exploration of more appropriate implementation strategies.